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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Nov 30, 2023

Host Karl goes down under for the SMB IT Pro Con!

In this episode, Karl captures bite-sized interviews with the best in the industry. 

Featuring (In Order):

Dean Calvert of Calvert Technologies 

Elias Mansour of N-Able

Matt Koenig of Nodeware 

Pablo Munoz of Ninja One

Peter Ward of Dijital Team

Shaun Witherden of...

Nov 23, 2023

Happy Thanksgiving!


In this turkey day edition of SMBCP, we have Chip Reaves in the studio!

Chip’s expertise is in Microsoft software, teaching courses on a variety of apps and iterations from 2010 to the most current Microsoft 365.

He has been interviewed on TV and other major media on topics related to small...

Nov 16, 2023

For this week's episode, we are joined by our co-host Amy Babinchak! 


1.) The MSP Question of the Week

What can you do NOW to increase the value of your business BEFORE you sell?

Host James and Host Amy break it down. 

1. Business Plan 
2.    Written Agreements both customer and employee 
3.    Focus on Core...

Nov 9, 2023

1.) MSP Question of The Week 
What do you do when your customer hires one of your employees? Have you prepared with a non-solicitation in your agreement?  Did they let you know in advance or hire behind your back? Do you contact them?
All the questions answered with Host James! 
2.) Five Minutes with a...

Nov 2, 2023

In this episode of the SMBC podcast, we have three special cohost!
Host James sits with Alex Farling, Wes Spencer and Kyle Christensen of Empath.
Tune in as we discuss the next big moves for Empath. 

Our upcoming events:

Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport...