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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Mar 25, 2021

Host Karl interviews Eric Anthony, the founder of the hot All Things MSP Facebook page (

Eric also manages a YouTube Channel focused on his photography/videography hobby.

Eric has been helping people with technology since high school. He has owned his own break/fix and...

Mar 18, 2021

Host Karl interviewed Ryan Denehy, Founder and CEO of Electric (

Electric manages pretty much any cloud-based services for end users.

Interestingly, they provide support via Slack, Teams, and Email - not through a client-facing ticketing system. Ryan explains that they primarily focus on SaaS...

Mar 11, 2021

Host Karl caught up with John Hammond, the Senior Cybersecurity Researcher at Huntress. Right at the start is Karl's favorite new term: Ransomware canaries.

Here we discuss the Huntress "Hack_it 2021" event, March 22-24 online. In addition to an all-day "Hacking Windows" pre-day, the event features a variety of great...

Mar 3, 2021

Host James Kernan interviews writer Kate Frank about the strategic use to writing as a marketing tool.

Kate is a professional writer with decades of marketing expertise. She has a unique ability to tap into the genius of others and get their message on the page of a book or other media. Most people struggle with...