Info

SMB Community Podcast by Karl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community. By Karl W. Palachuk
RSS Feed
SMB Community Podcast by Karl W. Palachuk
2020
July
June
May
April
March
February
January


2019
December
November
October
September
August
July
June
May
April
March
February
January


2018
December
November
October
September
August
July
June
May
April
March
February
January


2017
October
September
August
May
April
February


2016
October
September
August
June


2015
October
September
August
July
June
May
April
March
February
January


2014
December
November
October
September
August
July
June
May
April
March
February
January


2013
September
July
June
May
March
February
January


2012
December
November
October
July


Categories

All Episodes
Archives
Categories
Now displaying: Category: Odd Tuesdays
Jul 8, 2015

Odd TuesdaysCatch our July 7th and last episode of Odd Tuesdays where Carbonite’s Dave Maffei joins the show to give MSP tips on working with millennial SMB owners.

Dave’s tips recently featured in ChannelPro magazine. Dave also talks a bit about Carbonite’s partner program.

Check out the episode HERE.

Odd Tuesdays listeners are encouraged to take advantage of the OddTuesdays show coupon at the MSP store.

That coupon expires at the end of July.

You can receive 20% off store-wide with the coupon.

SMB Books

Jun 17, 2015

Odd TuesdaysCatch our June 16th Odd Tuesdays episode!

Ulistic Founder and CEO Stuart Crawford joins the program to talk about the types of marketing services they offer MSPs as an outsourced option.

IT Innovators’ Dave Seibert and resident Oddball Rayanne Buchianico also join this episode – with a healthy dash up current Tech events and news stories thrown in.

Check out the episode HERE.

Odd Tuesdays listeners are offered discount codes for the upcoming 4th annual MSP online conference. Be sure to listen out to save $$!

SMB Online Conference

 

Jun 3, 2015

Odd TuesdaysCatch our June 2nd Odd Tuesdays episode! eFolder’s Ted Hulsy joins the show and talks about client misconceptions on data loss risks and about their Cloudfinder solution.

One of our resident Oddballs, Manuel Palachuk, also features in our Oddballs segment to talk about how to motivate wayward technicians.

Check out the episode HERE.

And listen out for discount codes in the show to MSP classes & conferences like Time To Thrive-2015!

MSP Conference

 

May 21, 2015

Business SolutionsWe are joined by Bernadette Wilson, Associate Editor of Business Solutions Magazine, in our May 21st episode of Odd Tuesdays.

Bernadette talks about the resources and events Business Solutions provides for MSPs, to include information on their Channel Transitions conference tour (with a special discount code given to Odd Tuesdays listeners good for a free conference pass.).

Rayanne Buchianico

Resident Oddball Rayanne Buchianico also joins the show in our Oddballs segment to share QuickBooks tips for MSPs.

Check out the episode HERE.

And listen out for more discount codes in the show good for upcoming events such as the Time To Thrive-2015 MSP Online Conference!

SMB Online Conference

May 6, 2015

Robert CraneOur May 5th episode of Odd Tuesdays featured SharePoint & Office365 Expert Robert Crane talking about his consultancy and resident Oddballs Manuel Palachuk talking about head hunting for techs.

Manuel Palachuk

 

 

 

Check out the episode HERE.

And listen out for the episode coupon to save $$ on the upcoming 4th annual MSP Online Conference!

SMB Online Conference

 

Apr 29, 2015

Our April 21st episode of Odd Tuesdays features SaaSMAX CEO Dina Moskowitz and VP Partner Clinton Gatewood discussing the marketplace they have available of reseller-friendly SaaS applications.SaaSMAX

Rayanne Buchianico
One of our resident Oddballs also joins the show to share some “keeping it simple” MSP business accounting tips.

Check out the episode HERE.

And as always, every episode of Odd Tuesdays includes a special listener coupon for various upcoming MSP events and educational materials. Listen out and save on events like below!

MSP Conference

Apr 13, 2015

James Gaskin

Our April 7th Odd Tuesdays show features Author and IT Freelance Writer James Gaskin discussing his recent feature in ChannelPro magazine entitled ESET Endpoint Security: Effective and Unobtrusive.

And one of our resident Oddballs, Amy Babinchak from Third Tier, also joins the show to talk about staying ahead of the curve in your MSP business.

Check out the episode HERE.

And as always, listen out for special coupons for upcoming MSP events like below!

MSP Online Conference

 

Mar 30, 2015

Odd TuesdaysOur recent episode of Odd Tuesdays features several interviews with experts in the non-profit sector.
First up, Karl talks to Dan Webb from TechSoup, an organization that connects technology vendors with non-profit organizations seeking free and discounted software, hardware, and general tech support.
Karl also talks to Mark Moreno, Owner of C&M Support Services & Consulting. Mark shares his wealth of experience in utilizing TechSoup and servicing non-profit and church organization clients.
Check out the episode HERE.

Mar 9, 2015

Odd Tuesdays

In March 3rd’s episode of Odd Tuesdays, Microsoft MVP Kevin Royalty joins the show to discuss his recent feature in ChannelPro magazine on the benefits of MSPs partnering with their peers.

Computer Wallah Bob Nitrio also joins the episode in our Oddballs segment to compare Stamps.com and PB Smart Postage following his investigation into handy, professional business postage tools.

The episode also includes a listener coupon for upcoming MSP online courses over at Great Little Seminar.

Check out the episode HERE.

MSP Classes

Feb 20, 2015

In February 4th’s episode of Odd Tuesdays, Karl talks to a Social Ammo’s Peter Caddick Odd Tuesdaysabout the stunning lead generation his company is doing for MSPs.

This episode also hears from one of our resident Oddballs, Rayanne Buchianico, and updates listeners on the latest in upcoming Tech Events and current Tech News.

Take a listen HERE!

* And Updates * Our 4th annual online conference is just about sold out at the $99 price tag.

Visit SMBOnlineConference.com for more information!

SMB Online Conference

SMB Online Conference

 

Feb 5, 2015

Odd Tuesdays

 

 

Our latest Odd Tuesdays episode is chalked full of a lot of MSP resources, links, and a great discussion between Karl and MSPmentor‘s Jessica Davis!

Check it out & be sure to subscribe to our RSS feed so you do not miss future episodes.

There are also updates on this year’s annual SMB Online Conference.

Karl has announced the title of this year’s Conference, Time to Thrive 2015, and is now accepting registrations. The first 50 to register, get all 3 days for $99. Visit SMBOnlineConference.com for more information!

Online Conference

Jan 27, 2015

Be sure to catch our one-year anniversary episode of Odd Tuesdays! We’ve had a terrific year of Podcasts and have delightfully seen our audience grow and our show syndicated to iTunes!

Odd TuesdaysIn this episode, Robert Crane, from CIAOPS, shares a lot of little known opportunities that exist with SharePoint.

And resident Oddball Manuel Palachuk joins us in our Oddballs segment. Manuel spells how some how-to’s on MSPs documenting their processes.

You can find our birthday episode here.
And don’t miss out on the special code to access great discounts on MSP online courses over at Great Little Seminar!
Cheers to all who have been supporting our show!!MSP Classes

 

 

 

Jan 27, 2015

HIPAA for MSPs

On Jan 6 we featured some HIPAA discussion on our Odd Tuesdays podcast, with David Sims joining the program.  David runs an educational website called HIPAA for MPSs.

We also had resident Oddball Computer Wallah Bob Nitrio in our Oddballs segment. He offers some smart-chat on CryptoWall, CryptoLocker, SmartShield, and Easy Recover Essentials from NeoSmart.

You can find the Jan 6th’s Odd Tuesdays episode here.
…And heads up – all Odd Tuesdays listeners will hear about a discount good for classes over at Great Little Seminar.

MSP Classes

Dec 17, 2014

Capture

Catch our Dec 16th Odd Tuesdays episode!

Karl speaks with ChannelEyes Jay McBain about their mobile app platform for connecting Vendors and channel partners.

Rayanne Buchianico also joins the show in our Oddballs segment. Rayanne talks about her MSP course –  the Financial Processes That Make All the Difference. The course is geared for MSPs and covers such topics as: separation of accounting and financial duties, entities and tax considerations, cash flow forecasting, and more over a five-week online teaching structure.

You can find the Dec 16th’s Odd Tuesdays episode here.

Great Little Seminar*~*

And don’t forget to listen for the show coupon that will give you discounts on the 2015 MSP Courses Lineup over at Great Little Seminar!

 

 

Dec 17, 2014

Check out Nov 4th’s Odd Tuesdays episode where Karl talks with Results Software‘s Mike Honig about their expanded CRM system.

And our Oddballs segment in this episode features Small Business MVP Amy Babinchak discussing the importance of MSPs building and developing vendor relationships.

You can find the Nov 4th’s episode here.

1

Oct 22, 2014

ASCIIIn the October 21st Odd Tuesdays episode Datto’s Rob Rae, joins the show to discuss continuity as a viable solution for small business. Karl and Rob also discuss the future of hybrid cloud solutions and data storage issues, particularly in relation to storage across country lines.

This episode also features an interview with ASCII’s Jerry Koutavas who has tremendous things to report on how well their ASCII forums are doing. He says they regularly have around 2,500 messages a month between MSPs of varying sizes and says the community has become invaluable to many MSPs.

The Oddballs segment welcomes back Oddball Manuel Palachuk who offers tips on avoiding communication gaps within our MSP businesses and in external communications with clients.

You can find the Oct 21st Odd Tuesdays episode here.

Listen through to the end of this episode for a special show coupon to access a discount to Karl’s down under tour!

The SMBRoadshow 2014 is heading to Australia and New Zealand in November!!

SMB Roadshow

 

Oct 8, 2014

GFI Max

Oct 7th’s episode of Odd Tuesdays sees Datatel Solutions‘ Jeff Ponts join the show. Jeff talks about software integration vs. systems integration. Jeff also talks about the other hats he wears, to include President of the Technology Channel Association (TCA) and Co-Chair to CompTIA’s Telecom Advisory Council.

This episode also features a conversation Karl has with GFI Max’s Caroline McClelland at the recent GFI Max Conferences. And Computer Wallah Bob Nitrio joins the show in the Oddballs segment to discuss how mobility is shaping and changing the way MSPs and their clients are doing business.

 

You can find the Oct 7th Odd Tuesdays episode here.

Sep 2, 2014

In September 2nd’s episode of Odd Tuesdays, Karl welcomes back SMB Nation‘s Harry Brelsford to discuss the latest on Windows XP and Server 03 SMB Nationmigrations.

Resident Oddball Amy Babinchak also joins the show to talk about Microsoft’s Multipoint.

You can find the Sept 2nd Odd Tuesdays episode here.

ALSO! Karl’s latest 4-Book Series, the Managed Services Operation Manual, is out now! – Listen to the Sept 2nd episode for a coupon code!!

Managed Services

Aug 15, 2014

August 19th’s episode of Odd Tuesdays welcomes Richard Tubb to talk about his book The IT Business Survival Guide.Aug 19

Richard joined Karl earlier in the year in Karl’s annual SMB Online Conference and the two frequently collaborate in the MSP consulting space.

Also in this episode, listeners are updated with upcoming Tech news & events and Manuel Palachuk joins the show as a new addition to the show’s Oddballs team.

You can find the August 19th Odd Tuesdays episode here.

 

Aug 5, 2014

ComptiaAugust 5th’s episode of Odd Tuesdays featured Cisco’s Michelle Ragusa-McBain who talked about CompTIA’s Advancing Women in IT Group (AWIT). Michelle is the Vice Chair of the group, which offers aspiring female IT professionals resources, such as Dream IT and The Career Resource Center.

The episode also features Computer Wallah Bob Nitrio talking about Sonos, a HiFi wireless speaker & audio system and Tech News & events.

You can find the August 5th Odd Tuesdays episode here.

Jul 1, 2014

smbkitchen
In the July 1st episode of Odd Tuesdays, Karl talks to Phil Elder and Susan Bradley from the SMBKitchen Project. The pair talk about the managed services educational programs they are involved in and offer the chance for a lucky Odd Tuesdays’ listener to win a year-long membership to the SMBKitchen ASP Project.

The episode also features Third Tier’s Amy Babinchak in the show’s reoccurring Oddballs  segment. Amy talks about when to hire and how to train administrative and tech staff for your managed services business.

The episode also updates listeners on Karl’s recently announced Roadshow Down Undertour, covers some Tech News, and gives a highlight of upcoming technology events around the country.

You can find the July 1st Odd Tuesdays episode here.

 

Jun 17, 2014

June 17th’s episode of Odd Tuesdays features Zynstra CEO Nick East and Fully Expressed Potential’s Jenifer Landers, both of whom are keynote speakers in this month’s Systematic Success 2014 online conference. 

In this episode, Nick outlines a solution Zynstra is gearing up to launch in North America this fall, a solution for those requiring something on premise for their clients in light of the impending end of support for Windows 2003 and the end of life of SBS.

Jenifer shares tips on how to best sell services that are abstract or foreign to clients, an issue all too familiar to technology consultants selling to clients and customers with little to no tech background.

You can find the June 17th Odd Tuesdays episode here.

Odd Tuesdays

Jun 3, 2014

Real Time
Catch June 3rd’s episode of Odd Tuesdays where MSP Coach Manuel Palachuk talks about the importance of everyone from management to admin working in real time in your managed service business. Manuel just completed a 5-week course covering the specifics of how to implement working in real time. The Critical Habit for Success: Working in Real Time is a course offered in the MSP academic program over at greatlittleseminar.com.

Rayanne Buchianico also joins the show in the Oddballs segment, offering more QuickBooks tips specific for managed service providers.

bundle

Listeners are also reminded that they still qualify for the Odd Tuesdays’ discount code for The Ultimate 2014 Conference Bundle! Be sure to listen for the discount code!

Odd Tuesdays listeners are also being offered a Chance to Win a Free membership to Third Tier’s SMBKitchen’s ASP project. The ASP project includes a series of webinars and MSP educational tutorials from Microsoft MVP.

You can find the June 3rd Odd Tuesdays episode here.

May 6, 2014

Gil Cargill

 

The May 6th episode of Odd Tuesdays featured Gil Cargill, a rockstar sales consultant with nearly 40 years experience in sales, including an outstanding career at IBM.

Gil discusses tips on automated prospecting tools and how MSPs and VARs can make the best use of a sales person in their business.

The show also features our famous Oddballs segment, tech news & industry event updates, and a special discount code for listeners for The Ultimate 2014 Conference Bundle – a package of documentation resources that includes eBooks, whitepapers, and 3-day access to the online Systematic Success 2014 Conference.

Ultimate 2014 Conference Bundle


You can find the May 6 Odd Tuesdays episode
 
here.

Apr 16, 2014

eFolderApril 15th’s episode of Odd Tuesdays, Ted Hulsy, VP of Marketing at eFolder joins Karl to talk about sync and security for MSPs and VARs.

Rayanne BuchianicoRayanne Buchianico, from ABC Solutions also features in the episode in our Oddballs segment. Rayanne continues her QuickBooks tips series with today’s tips surrounding the variety of preferences you can take advantage of in making QuickBooks much more user friendly with daily entries, particularly for managed service providers.

You can find the April 1 Odd Tuesdays episode here.

1 2 Next »