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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Oct 29, 2020

Host Amy Babinchak interviews Josh Barker from TechRug (the Technology Risk Underwriting Group). Their topic is: The Insurance Landscape for MSP's.

Amy starts out with the big question: What's up with the big price increases? Is it all ransomware?

And just so we don't put all the blame on the "bad guys," Amy and Josh...

Oct 22, 2020

I caught up with Paul Green again, from Paul Green's MSP Marketing.

One of the first things Pauls says is that you can't really speed up sales most of the time because you don't have the power place your prospects in a position of "needing" your services. Your goal is to be there when they realize they have a need. But...

Oct 15, 2020

I caught up with Amy as she's running around (virtually) getting ready for the big Acronis Summit 2020. More information at

The Acronis Summit is . . .
October 19-20-21

Registration is free at

Amy is a long-time friend of the Channel and is now the...

Oct 8, 2020

I caught up with Michael Slater, Director of Corporate Sales at Sherweb.

Sherweb has promised that the 2020 Accelerate conference will be focused on MBA for MSPs. Accelerate is always focused on education, and 2020 will continue that approach.

Historically, Accelerate has been held in Montreal. So, they decided to move...

Oct 1, 2020

Today's guest is Todd Snapp from Stridepoint, the developer of Relay Managed Security Awareness.

We do a deep dive into "Security Awareness" services. And, of course, my big question was about the managed piece of this.

Several companies will now send out test phishing email to catch client users opening things they...