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SMB Community Podcast by Karl W. Palachuk

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

May 26, 2022

Host Karl speaks with Gil Cargill of Cargill Consulting. 

Today we discuss coaching and consulting in Sales Process Managment. 

"The sales function of an IT company must provide predictable NEW revenue. The owner who masters sales management is the owner that will continue to flourish."

- Gil Cargill 

Resources and...

May 19, 2022

Host Karl interviewed Susanne Tedrick.

Susanne is a Cloud Infrastructure Specialist for Azure. She's also a published author, and President of CompTIA's Advancing Tech Talent and Diversity executive council.

The conversation covers all of those topics: Susanne's book (Advancing Women in Tech), diversity in the IT...

May 12, 2022

Host James speaks to Alex Farling on the QBR Process. 

As a recovering MSP owner and co-founder of Lifecycle Insights, Alex is working with hundreds of MSPs to help them automate the QBR process and deliver actionable information to their clients. 

Resources and links

May 5, 2022

Host Karl chats with Bob Coppedge on his book The MSP’S Survival Guide to Co-Managed IT Services

Bob has written the only two books on the topic of Co-Managed IT services and has helped numerous MSP's improve their Co-Managed pratices.


Resources and links: