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SMB Community Podcast by Karl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community. By Karl W. Palachuk
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SMB Community Podcast by Karl W. Palachuk
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Now displaying: October, 2015
Oct 11, 2015

Final report from SMB Nation 2015.

My guests here are Patrick Houston from Biz Tech Xperts and Rich Maddalena from LogicTree IT.

Patrick Houston

Patrick Houston

Patrick Houston is the co-founder and editor at Biz Tech Xperts (see www.biztechxperts.com) – Note: Not experts – xperts.

BizTechXperts.com is a site for end user clients to come and ask questions. The site pairs you up with people looking for answers. You can then answer their questions and begin to build a relationship. The match-up gives you a warm lead because you are helping them answer a question. Now you’re “known” expert who can help them at a deeper level.

Patrick talks about using the system to position yourself as an expert and for focusing on a niche market. There is no cost to you as the expert.


 

Finally, I talked to Rich Maddalena from LogicTreeIT.com about their Two Vie Hub product. Two Vie Hub is a mobile app platform that gives users the ability to customize the look, feel, and content of applications very easily.

Rich Maddalena

Rich Maddalena

As Rich mentions, it only took about four hours to take the customizable app and generate the SMB Nation conference-specific app. You can check it out by going to your app store and searching for SMB Nation.

Vertical markets, including cities, restaurants, schools, and of course conferences. Home owners associations is a very strong vertical market for them already.

At this event, Rich is looking for channel partners who are interested in making money by selling customized apps. Rich has some great tips on how to make apps usable and valuable so that people actually open them. If you’re interested in a free trial – as well as advice on designing and selling apps – contact Rich.

You can sign up as a reseller by calling Rich at 916-676-7335.


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Oct 9, 2015

The first person I grabbed at SMB Nation was Robert Crane from CIA Ops – CIAOPS.com. Robert presented a great demonstration on using live data to create meaningful information for clients.

Robert Crane

Robert Crane

Microsoft’s PowerBI is a business intelligence. Robert showed how to analyze data from a variety of sources. Once you have an Office 365 login, you can add this product and it will be just another app on your portal.

In this interview, Robert covers a lot of territory about getting started with data analysis, including some notes about mashing up client data with public databases. The really good news is that these tools are readily available to your clients for no additional cost. He also talks about the huge public databases you can access. And of course everyone has web data. Some clients have data on sales trends and other internal processes.

The one thing that’s very clear from this interview: Technology is not enough! You need to help your client with their business.

Find out more and follow Robert at CIAOPS.com and on his blog at Blog.ciaops.com. You can also follow him on Twitter at @directorcia.


Chip Reeves

Chip Reeves

Chip Reeves from Bigger Brains had a table to promote online training.

In addition to providing training that you can resell to your clients, Chip announced “Bigger Brains Tech” in association with SMB Nation. For $99, you can give your technicians access to a series of training specifically for IT Pros. The first training is on network basics. A training on HIPAA will be released later this month, and troubleshooting course after that.

Now you can get great training yourself, in addition to raising money selling training to your clients!

More information at BiggerBrains.com.


 

Joel Zaidspiner

Joel Zaidspiner

Finally I chatted with Joel Zaidspiner from ChannelPro Network.

He covered what’s in the ChannelPro magazine and how to subscribe for free.

We also talked about the big ChannelPro SMB Forum coming up November 3rd in Neward, NJ. (Details at http://events.channelpronetwork.com/). As always, that event will feature great content that you can take home and use right away. I am honored to be a speaker there.

If you register for the big ChannelPro SMB Forum in New York, mention me and you will receive 100% of your registration fee back when you attend the event.

Of course you can find out more about ChannelPro magazine at www.channelpronetwork.com.

 


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Oct 7, 2015

Report One from SMB Nation 2015.

Featuring Nick East from Zynstra and Dave Seibert from SMB TechFest.

Nick East

Nick East

Last year Zynstra (www.zynstra.com) pretty much dominated SMB Nation with demos.

This year Nick East announced that Zynstra is now distributed both through Ingram’s cloud program and through D&H. In fact, they were at the show with D&H (www.dandh.com). If you’re interested in finding out more, there’s a TCO (total cost of ownership) tool on the Zynstra site.

Research shows that the number one thing you can do to increase your company’s value is to increase Recurring Revenue, followed by Professional Services. At the bottom are hardware and software. Zynstra’s goal is to turn all of these into recurring revenue.

Nick also noted that Zynstra has a new acceleration program that gives you a huge boost in margin for your first three deals.

 


 

Dave Seibert and Karl Palachuk

Dave Seibert and Karl Palachuk

Next I talked to Dave Seibert from SMB TechFest (www.smbtechfest.com) about the big event they have coming up October 15-16.

I will be joining Dave on the stage on the 16th. I fly in from Australia that morning. I’m renting a car and driving down to Orange County just in time to climb on stage. Join me.

. . .

In this interview, Dave talks about technology trends and some of the things we’re going to cover in our talk at SMB TechFest. I’m sorry I won’t see all the great speakers, including Gil Cargill, James Kernan, and Mike Semel.

I’d love to see you there!

 


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Oct 6, 2015

At the Business Solutions Channel Transitions event in Chicago (two weeks ago), I caught up with Randy Clark from Mercury. Mercury is a payment processor. Think credit cards.

Pretty much everyone takes credit cards. Everyone who has clients that trust them has the potential to sell credit card processing.

Randy Clark - Mercury Pay

Randy Clark – Mercury Pay

In this interview, Randy talks about getting started as well as the opportunity options for credit card processing. Some people sell directly to their clients. Others create a complete side business selling credit card processing.

In addition to working with Consultants and VARs, Mercury works with software developers. As you know, there’s at least one live of business application for every business out there.

 

One very important point: If you want to increase the resale value of your company, recurring revenue from payment processing can increase the value dramatically. The key is that you get a small faction of every sale made by the merchants you set up.

 

Find out more about Mercury and how how can create a stream of recurring revenue at www.mercurypay.com.

 

The next Business Solutions Channel Transitions conference will be in Orlando in November 5th. Details and registration are at http://www.channeltransitions.com/.

 


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Oct 4, 2015
Mike Monocello

Mike Monocello

Mike Monocello

Mike Monocello

Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets. We talked about building recurring revenue models, technology, and business.

Mike has to come up with new articles for a variety of readers every month (retail VARs, managed service providers, etc.). As you can imagine, it’s hard to figure out which content to focus on. They spend a lot of time listening to their readers in order to get feedback about where their audience is and where they’re going.

We talked about the Business Solutions Channel Transitions conference in Chicago last month. We also looked ahead to the conferences Business Solutions had coming up later this year and next.

The next Business Solutions Channel Transitions conference will be in Orlando in November 5th. Details and registration are at http://www.channeltransitions.com/.

 

You can find out more at www.BSMInfo.com.

 


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