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SMB Community Podcast by Karl W. Palachuk

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Feb 24, 2022

Host Karl caught up with MJ Shoer, the Chief Community Officer at CompTIA. MJ is responsible for leading a team of passionate leaders who deliver programs and benefits to CompTIA's global community of members. 

MJ is a 25+ year MSP veteran, having owned his MSP for nearly 20 years before merging into a friendly regional...


Feb 17, 2022

Host James caught up with founder of Arsenal, Aaron Asher, to talk Sales Development and Appointment Setting.

Since its inception in early 2019, Aaron and his team at Arsenal have worked with 100s of MSPs to provide transparent, no frill lists of services and resources.

Link: www.arsenalbg.com 

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Sponsor Memo:...


Feb 10, 2022

In this special edition, I lay out some information on choosing clients, setting expectations, and getting clients to play their role in your company. This is absolutely essential to building a successful business model.

When you look at your ideal client, you need to know what they care about and what they don't care...


Feb 3, 2022

Cyber Incidents, Cybersecurity Insurance, and SMBs.

Host Karl interviewed Ron Pelletier from Pondurance. Pondurance is a cybersecurity incident response organization.


Ron is the original Founder of Pondurance, having started the company from his basement in 2008. Ron has over 25 years of cyber security advisory...