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SMB Community Podcast by Karl W. Palachuk

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

May 19, 2022

Host Karl interviewed Susanne Tedrick.

Susanne is a Cloud Infrastructure Specialist for Azure. She's also a published author, and President of CompTIA's Advancing Tech Talent and Diversity executive council.

The conversation covers all of those topics: Susanne's book (Advancing Women in Tech), diversity in the IT...

May 12, 2022

Host James speaks to Alex Farling on the QBR Process. 

As a recovering MSP owner and co-founder of Lifecycle Insights, Alex is working with hundreds of MSPs to help them automate the QBR process and deliver actionable information to their clients. 

Resources and links

May 5, 2022

Host Karl chats with Bob Coppedge on his book The MSP’S Survival Guide to Co-Managed IT Services

Bob has written the only two books on the topic of Co-Managed IT services and has helped numerous MSP's improve their Co-Managed pratices.


Resources and links:

Apr 28, 2022

Host Karl speaks with Jeffery Ponts.


Jeffery is COO and Co-Founder of Datatel Solutions Inc ( which was founded in early 2003. Jeffery has more than 30 years in the telecom business, the past 19 as an entrepreneur. 


Jeff and his business partner, Daniel Langton, have grown Datatel Solutions...

Apr 21, 2022

Host Karl chats with Dave Sobel from MSP Radio and The Business of Tech (and the Killing IT podcast).


Dave is regarded as a leading expert on IT and managed services, cloud computing, and virtualization, and is a featured speaker at industry events including Channel Partners, Microsoft Worldwide Partner Conference, IT...