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SMB Community Podcast by Karl W. Palachuk

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Sep 21, 2023

1.) MSP Question of the Week 

When should I hire my first sales person?


2.) Smart Person - Brianna Haun 

Brianna's passion is to provide a level of excellence in serving clients, leading a team, and impacting the community through a value driven lifestyle. Gaining a new perspective, shifting a mindset, or creating...

Sep 14, 2023

In this special edition of the SMB Community Podcast, host James sits down for an in-depth discussion with Jason Miller Jason Miller - founder and CEO of BitLyft.

Have you ever been lured in by a big-name vendor, only to discover their definition of services didn't quite match your expectations?

Tune into "Burned by the...

Sep 7, 2023

1.) MSP Question of the Week

What the heck is EOS?

We break down Entrepreneurial Operating System.

Recommended reading:,companies%2C%20helping%20them%20implement%20EOS


2.) Five Minutes with a Smart Person -...

Aug 31, 2023

1.) MSP Question of The Week

Do your workers come into the office, work remote or hybrid?


2.) Five minutes with a Smart Person

Host Karl sits down with Kathryn Rose of ChannelWise. 

Kathryn Rose is an innovator, and the founding CEO of award-winning global expert marketplaces (getWise, channelWise) that provide...

Aug 24, 2023

Segment One: The MSP Question of the Week 

Do you attend social events with clients?


Segment Two: Notes on the News 

ChatGPT is getting alarmingly less accurate! This is huge. 



Kernan mastermind September 28-29 - Scottsdale, AZ: