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SMB Community Podcast by Karl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community. By Karl W. Palachuk
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SMB Community Podcast by Karl W. Palachuk
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Now displaying: February, 2020
Feb 27, 2020

This week we had Small Biz Thoughts employee Dylan Dahlquist (Quest) on the show. Dylan is certified in Google Adwords and has been supporting the Small Biz Thoughts brands since 2019. Listen in to hear how he gets paid offering free services to qualifying non-profits.

Dylan Quest is a creative scientist with a passion for communicating complex ideas in innovative ways. His career started in materials research for brain implants, but has since left research work for digital advertising, specializing in Google Ads. His business works with organizations around the globe, many of which are non-profits. He utilizes his background in experimentation and data analysis for his clientele in order to create strategies tailored to their business. Dylan is also a member for the team here at Small Biz Thoughts!   

You can reach Dylan at DylanQuestDigital@gmail.com


Feb 20, 2020

Had a great talk with C.J. Ezell who launched his newest business, CrossBay Digital Marketing in January. His offerings include web design/hosting, reviews, and local SEO. We also talk about working specific verticals and developing a niche.

C.J. launched his first company in 1998. Twenty-two years later, he is still starting new ventures and inspiring others to do the same. He is a frequent speaker at business building events throughout North America and has a proven track record of success in the technology services and healthcare industries. His current businesses include PointClear Networks a 2018 MSP501
Winner, The Red5Agency, and CrossBay Digital Marketing, a digital media company focused on helping small businesses grow by increasing their online presence and through the use of social
media management and advertising.

Links:

Web: https://www.crossbaydigital.com
Web: www.red5agency.com
LinkedIn: https://www.linkedin.com/in/cjezell/

Feb 12, 2020

I was very pleased to catch up with Amy Babinchak - One of the new hosts for this podcast - and talk about employee training.

This podcast grew out of a series of private emails we exchanged, which grew from an unrelated topic.

Here Amy spells out how she helps employees gain knowledge on new technologies while helping to create consistent processes across all technicians. She also talks about the regular meetings they have in-house, which improve training and build culture at the same time.

As a side benefit, Amy gives lots of advice along the way that demonstrate how she has built a very successful IT service business with no office and almost zero overhead.

 

Links:

Check out my Facebook group: https://www.facebook.com/groups/ThirdTier
– This is my ransomware and security group. Private and on-topic always.


Subscribe to the blog: https://www.thirdtier.net/
Use the Helpdesk. We only do work for other IT pros.

 

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