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SMB Community Podcast by Karl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community. By Karl W. Palachuk
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Now displaying: Category: Events
Mar 23, 2019

Had a great interview with Lori Tisinai from the IT Owners Compass conference – www.ITOCompass.com.

Lori TisinaiLori Tisinai

ITO Compass is April 27-28 in downtown Chicago, with a reception the night before. Plan to join me there!

I am proud to be the keynote speaker for this conference. And there will be many other speakers as well. Please see the web site for details.

In this interview, Lori walks through some of the agenda, followed by a great discussion of speakers, content, vendors, and more.

Sneak peek: I’m putting on a 2-hour workshop on the last day.

We also talked about women attendees. Lori had a large percentage of women at the conference last year, which is highly unusual in our space. So I am encouraging women to attend by providing scholarships.

Special Promo: First-time female attendees will receive a $100 scholarship toward their enrollment. Contact Lori for details.

Check it all out at www.itocompass.com!

Watch the interview:

Listen to the Interview (mp3)

ListenNowGuy

Feb 28, 2019

I interviewed Amy yesterday on three topics. Two (Third Tier and the SBT Community meeting) were quick. We spent most of our time on the topic of mergers, acquisitions, and “Sell My MSP.”

Amy BabinchakAmy Babinchak

Best comment is a quote from Will Smith. What do I have to do today to keep this going? Where do I have BE to keep this going?

Unlike the massive MSP merger/acquisition stories you see on Channele2e and other places, we talk about the smaller buyers and sellers. After all, the vast majority of “small” businesses are in the $1-, $2-, or $3-million range.

Amy says there are lots of national buyers looking for smaller MSPs to put their brand on. And, she adds, pretty much every market of any size has buyers who are looking for companies to acquire.

Even more interesting, Amy says that small MSPs don’t experience the wild fluctuations that you read about in the news. Most of them sell for a number close to their annual sales – and that stays consistent without regard to what the rest of the market is doing.

Plus – we covered a lot more territory. All in all, it was a great interview. Amy is always full of good info.

Sites mentioned:

Watch the interview:

Listen to the Interview (mp3)

ListenNowGuy

Sep 27, 2018

This SMB Community Podcast features Nigel Moore from The Tech Tribe. Topics include his community, crazy selling prices for MSPs, and a great discussion about building culture within your IT business.

I always enjoy talking to Nigel. I met him just over ten years ago and am happy to still be doing things together. Of course a person can only take so many trips across the ocean in a year, so we do most of our collaboration online.

In this interview, we talk about our respective communities (The Tech Tribe for Nigel and Small Biz Thoughts Community for me). After that, we talk about several aspects of selling a business and the crazy valuations we’re seeing for MSP businesses in the U.S. At last we get to the topic we were scheduled to talk about: Building culture in your business.

The rambling and spontaneous nature of this interview is exactly why I love working with Nigel. He’s super smart and talented. He’s one of those few “coaches” who can speak on any topic and give some great advice off the cuff.

NOTE: At the very end, we tease an event we’re putting together for a few folks in Melbourne at the end of October. Tune in to the emerging details at www.TheTechTribe.com/melbourne2018.

 

Web Site:

The Tech Tribe

 

Watch the video podcast:

This interview is 30 minutes.

Audio
Listen to the Podcast.

ListenNowGuy

🙂

 

Sep 20, 2018

Jennifer Fields of Astek Marketing has been helping out with my SMB Roadshows this year. She implements marketing programs for managed service providers.

Jennifer has been helping MSPs for more than five years. She’ll help you build a list, clean it, pre-approve it, and “warm” it so that people know who you are when you contact them.

If you’ve purchased a marketing program such as Robin Robins’ Technology Marketing Toolkit, Jennifer’s team can implement it for you. When you buy a program like that, you know it’s awesome and amazing. But YOU don’t want to build the list, print the postcards, send the mailing, and make the followup phone calls.

Jen wants to do that!

Listen to the interview. If you have questions, contact her!

 

Web Site:

www.astekmarketing.com

 

Watch the video podcast:

This interview is 30 minutes.

Audio
Listen to the Podcast.

ListenNowGuy

🙂

 

Mar 29, 2018
Harry Brelsford

Harry Brelsford

In this SMB Community Podcast, Harry Brelsford from SMB Nation gives us an update on the latest and greatest from his world.

Highlights include the Spring SMB Tech Talks (Topics include Blockchain and Bitcoin), Life-long learning, new analytics courses from Microsoft, and an update on “Pivot” marketing program.

Harry finishes off with a quick summary of his hottest five tips for marketing online in the SMB Community.

 

Links Mentioned:

Web Site:  www.smbnation.com

SMB Tech Talks: http://unbouncepages.com/msptechtalkspring2018/

 

Check out the interview here:

This interview is 30 minutes.

Listen to the Podcast

ListenNowGuy

🙂

 

Mar 2, 2018

I caught up with Michael Siggins, founder and Publisher of ChannelPro Magazine. In addition to covering a bit of the history of ChannelPro magazine, Michael gives us some great information about the ChannelPro events and other resources.

Two cool topics we touched on include the State of the Channel research that was recently released (see link below) and the new IoT Playbook (also linked below). One cool stat from the State of the Channel report is that 44% of MSPs are bringing in more revenue than they did in the previous year. Folks are also broadening their scope and making money with security, IoT, and other offerings.

The IoT (Internet of Things) Playbook is a new resource from ChannelPro to help you learn about the Internet of Things and figure out how to profit from IoT. After all, $1.4 Trillion is expected to be spent on IoT. That’s so big, it can’t all be in the enterprise. There’s plenty of money in the SMB space: How will you get your share?

Side Note: I am doing a three out event before the ChannelPro SMB Forums. I’m bringing my SMB Roadshow to the ChannelPro pre-day. Check out the ChannelPro links below or visit www.smbroadshow.com.

 

Links Mentioned:

Web Sitewww.channelpronetwork.com

ChannelPro Events – www.ChannelProForum.com

2018 State of The Channel Research – www.channelpronetwork.com/article/2018-state-channel-survey-stepping-toward-future-it

IoT Playbookwww.iotplaybook.com

Other great publications from EH Media, the publisher of ChannelPro:

 

Check out the interview here:

 

This interview is 30 minutes.

Listen to the Podcast

ListenNowGuy

🙂

 

Feb 8, 2018

In this SMB Community Podcast, I am joined by Justin Esgar. He runs an MSP business in New York City called Virtua Computers. They focus primarily on Apple computers.

Justin runs a conference called ACES that will be held in Baltimore, MD May 9-10, 2018. More information at http://www.acesconf.com/karl.

The ACES conference evolved because Justin realized that the technology conferences he was attending we focused on technology more than business. So he got together a bunch of IT professionals for a conference. And while it started out primarily among Mac consultants, the content is very business focused – so the hardware is really not relevant.

Note: Justin is offering a 10% discount on registration. Use the link above and enter the coupon code “karl” at checkout. Early Registration pricing ends March 1st. The coupon code is still good after that, but the base will be higher.

Big unexpected advice you need to listen to: When you attend a conference, finish your coffee! Listen to learn why.

 

Link:

Web Sitehttp://www.acesconf.com/karl

 

Check out the interview here:

Watch the video podcast:


This interview is 30 minutes.

Audio
Listen to the Podcast

ListenNowGuy

🙂

 

Apr 13, 2017

Manuel Palachuk (yes, we’re related) is a business coach, author, and trainer. This week he announced the launch of the MSP Pro Acedemy – a training and certification site for managed service providers and IT Professionals of all sizes. More details at www.mspproacademy.com.

In addition to launching the academy, Manuel has started an Indiegogo campaign to speed up the release of the first course materials. Contributions there will get your great prices on his book, the Academy, and more.

For more about Manuel’s coaching, visit www.ManuelPalachuk.com.

 

Check out the interview here:

This interview is 30 minutes.

 

Audio
Listen to the Podcast.

ListenNowGuy


Links mentioned in this podcast:

 

Manuel’s Coaching: ManuelPalachuk.com

MSP Pro Academy: MSPProAcademy.com

MSP Pro Academy Indiegogo campaign: https://igg.me/at/mspproacademy

Coaching Offerings: https://www.manuelpalachuk.com/start-here/program-fees

🙂

 

Sep 22, 2016

I had a great talk with Rayanne Buchianico yesterday. We covered Sell My MSP, QuickBooks, important reports to run for your business, and the next course she’s teaching over at Great Little Seminar in October.

Here’s the video:

 

Audio
Listen to the Podcast.

ListenNowGuy


Links mentioned in this podcast:

 

Robert Crane’s Blog:

http://blog.ciaops.com/2016/09/azure-site-recovery-is-cool.html

 

Andy Parkes’ Blog:

http://andyparkes.co.uk/blog/index.php/2016/09/13/command-prompt-and-the-clipboard/

 

Rayanne on Robert Crane’s Podcast:

http://ciaops.podbean.com/e/episode-112-rayanne-buchianico/

 

Sell My MSP:
http://www.sellmymsp.com/
Rayanne Buchianico
Accountant and MSP Business Consultant

Rayanne has over 25 years of accounting, tax and business experience in the SMB sector. She specializes in working with IT Professionals and MSPs to improve profitability through accounting systems, financial reporting, and PSA integration.

Rayanne was awarded the 2012 Jim Locke Memorial Community Award by SMB Nation and SMBTN and was named to the SMB 150 list by SMB Technology Network (SMBTN) and SMB PC magazine in 2011 and 2012. She partnered with Bigger Brains to provide the QuickBooks 2013 video training course.

She is the founder and leader of the Tampa Bay IT Pro Group, and is the past Treasurer of the Global IT Community Association for both the North American Board and the Global Board.
Rayanne is the owner of ABC Solutions, LLC in Clearwater, Florida. ABC Solutions provides accounting, tax, and accounting systems consulting services to SMB IT companies throughout the United States.

 

The course: Financial Processes that Make All The Difference

 

Xero

https://www.xero.com/us/

 

PeachTree – MAS90 – Business Works

http://www.sage.com/us/sage-50-accounting

 

Great Plains / Microsoft Dynamics

https://www.microsoft.com/en-us/dynamics/small-midsize-business.aspx

 

Topics for this class include:

  • Separation of duties – Handout includes a list of accounting/financial duties for students to complete
  • What services are profitable
  • Separating out information on the P&L for management decisions
  • Entities and tax considerations – understanding how your entity is taxed. Handout is a tax projection worksheet for 2014 taxes
  • Cash flow forecasting – Handout is a cash flow projection spreadsheet to forecast revenues and expenses
  • Understanding margins and ratios – Deep dive into the P&L and Balance Sheet to understand how the numbers work together to make decisions. Handout is a worksheet on calculating and
  • understanding the ratios & margins.
  • Understanding the balance sheet
  • Controlling inventory & Cost of Goods Sold
  • Action plans for success
    . . . and More!

 

🙂

 

Aug 31, 2016

I interviewed with Dave Seibert from SMB TechFest about the Fall show. This event is held four times per year in Anaheim, CA.

This is always a good event. And this year, I’m pairing it up with my 12th Annual Fall Seminar. More about that on a future podcast.

 

 

Audio
Listen to the Podcast.

ListenNowGuy


Links mentioned in this podcast:

 

 

The Need to Know Podcast (Robert Crane)
http://blog.ciaops.com/

How to Manage Your Daily Workflow (LogicNow blog)
https://www.logicnow.com/blog/how-manage-your-daily-workflow

3 Magic Questions a Sales Manager Must Know (Ken Thoreson)
http://yoursalesmanagementguru.com/2016/08/3-magic-questions-a-sales-manager-must-know/

Attend SMB TechFest for free at …
http://www.SMBTechFest.com/karl

Karl’s Fall Seminar
http://www.smbpreday.com

🙂

 

Oct 9, 2015

The first person I grabbed at SMB Nation was Robert Crane from CIA Ops – CIAOPS.com. Robert presented a great demonstration on using live data to create meaningful information for clients.

Robert Crane

Robert Crane

Microsoft’s PowerBI is a business intelligence. Robert showed how to analyze data from a variety of sources. Once you have an Office 365 login, you can add this product and it will be just another app on your portal.

In this interview, Robert covers a lot of territory about getting started with data analysis, including some notes about mashing up client data with public databases. The really good news is that these tools are readily available to your clients for no additional cost. He also talks about the huge public databases you can access. And of course everyone has web data. Some clients have data on sales trends and other internal processes.

The one thing that’s very clear from this interview: Technology is not enough! You need to help your client with their business.

Find out more and follow Robert at CIAOPS.com and on his blog at Blog.ciaops.com. You can also follow him on Twitter at @directorcia.


Chip Reeves

Chip Reeves

Chip Reeves from Bigger Brains had a table to promote online training.

In addition to providing training that you can resell to your clients, Chip announced “Bigger Brains Tech” in association with SMB Nation. For $99, you can give your technicians access to a series of training specifically for IT Pros. The first training is on network basics. A training on HIPAA will be released later this month, and troubleshooting course after that.

Now you can get great training yourself, in addition to raising money selling training to your clients!

More information at BiggerBrains.com.


 

Joel Zaidspiner

Joel Zaidspiner

Finally I chatted with Joel Zaidspiner from ChannelPro Network.

He covered what’s in the ChannelPro magazine and how to subscribe for free.

We also talked about the big ChannelPro SMB Forum coming up November 3rd in Neward, NJ. (Details at http://events.channelpronetwork.com/). As always, that event will feature great content that you can take home and use right away. I am honored to be a speaker there.

If you register for the big ChannelPro SMB Forum in New York, mention me and you will receive 100% of your registration fee back when you attend the event.

Of course you can find out more about ChannelPro magazine at www.channelpronetwork.com.

 


Listen Now:

Listen to the Podcast.

ListenNowGuy

🙂

Oct 7, 2015

Report One from SMB Nation 2015.

Featuring Nick East from Zynstra and Dave Seibert from SMB TechFest.

Nick East

Nick East

Last year Zynstra (www.zynstra.com) pretty much dominated SMB Nation with demos.

This year Nick East announced that Zynstra is now distributed both through Ingram’s cloud program and through D&H. In fact, they were at the show with D&H (www.dandh.com). If you’re interested in finding out more, there’s a TCO (total cost of ownership) tool on the Zynstra site.

Research shows that the number one thing you can do to increase your company’s value is to increase Recurring Revenue, followed by Professional Services. At the bottom are hardware and software. Zynstra’s goal is to turn all of these into recurring revenue.

Nick also noted that Zynstra has a new acceleration program that gives you a huge boost in margin for your first three deals.

 


 

Dave Seibert and Karl Palachuk

Dave Seibert and Karl Palachuk

Next I talked to Dave Seibert from SMB TechFest (www.smbtechfest.com) about the big event they have coming up October 15-16.

I will be joining Dave on the stage on the 16th. I fly in from Australia that morning. I’m renting a car and driving down to Orange County just in time to climb on stage. Join me.

. . .

In this interview, Dave talks about technology trends and some of the things we’re going to cover in our talk at SMB TechFest. I’m sorry I won’t see all the great speakers, including Gil Cargill, James Kernan, and Mike Semel.

I’d love to see you there!

 


Listen Now:

Listen to the Podcast.

ListenNowGuy

🙂

Oct 4, 2015
Mike Monocello

Mike Monocello

Mike Monocello

Mike Monocello

Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets. We talked about building recurring revenue models, technology, and business.

Mike has to come up with new articles for a variety of readers every month (retail VARs, managed service providers, etc.). As you can imagine, it’s hard to figure out which content to focus on. They spend a lot of time listening to their readers in order to get feedback about where their audience is and where they’re going.

We talked about the Business Solutions Channel Transitions conference in Chicago last month. We also looked ahead to the conferences Business Solutions had coming up later this year and next.

The next Business Solutions Channel Transitions conference will be in Orlando in November 5th. Details and registration are at http://www.channeltransitions.com/.

 

You can find out more at www.BSMInfo.com.

 


Listen Now:

Listen to the Podcast.

ListenNowGuy

🙂

Sep 20, 2015

Back at the vendor hall . . . I talked to four folks about taking your business to the next level. Two of them are directly in sales and marketing (helping you with S&M), one who helps you generate reports to make more sales, and an industry organization you should absolutely be involved with.

 

Ken Goldstein is with Choice Technologies. They are an MSP with a successful sales process – and they’re willing to help you increase your sales. They have developed an assessment system to help you analyze prospect networks and develop a sales proposal based on the findings. Find out more at www.choicetech.com.

 

Matthew Koenig is with RapidFire Tools. RapidFire Tools provides network auditing reports that are both big and beautiful. Here Matthew talks about the compliance assessments you can run with RapidFire Tools. This includes PCI, HIPAA, and general security. More info at www.rapidfiretools.com.

Karl and Raj

Karl and Raj

 

Raj Khera is with Presstacular. They help you automate getting out a newsletter every week, or month. They provide articles that are “news” as well as just good advice.

Most small MSPs don’t have a marketing department. Presstacular provides professionally written technology articles that you can add to your newsletters, blog posts, etc. Best of all, you can edit and customize these articles to fit your needs.

More info at www.presstacular.com.

 

Susan Kostbar is a Senior Manager at CompTIA. You probably know CompTIA from the A+ and other certifications.

The CompTIA Lounge

The CompTIA Lounge

 

One of the fun things CompTIA did is to set up a lounge in the vendor hall so that attendees could relax and recharge. In fact, they had a recharge station where folks could plug in their phones, tablets, etc. to literally recharge them.

I talked to Susan about the training programs at CompTIA as well as their community and advocacy efforts on behalf of the computer industry. More info can be found at www.comptia.org.

 


Listen Now:

Listen to the Podcast.

ListenNowGuy

🙂

Sep 18, 2015

While in DC for the MAX 2015 conference, I wandered down to the vendor hall. Of course I took my trusty recorder along for the stroll. Here are three quick interviews with vendors I met.

 

Carl Banzhof from iScanOnline talked about “data breach intelligence.” Basically, they use a host-based agent to search for sensitive data. In addition to the places where you know you have data (e.g., the database), iScanOnline looks at PDF and Excel reports that were generated from a database, but now those reports are stored on local PCs and in Dropbox accounts.

In addition to cataloging data that might be where it doesn’t belong, the tool also checks to see whether a breach has occurred and calculates the estimated cost of that breach. You can request a 14 day free trial on their web site at www.iscanonline.com.

 

Jim Lippie from Clarity Intelligence Platform talks about “turn-key automated analytics as a service” platform. Basically, that’s a tool that looks at how their data is moving around inside their business (both on premise and cloud-based). General topic areas include finances, sales and marketing, and I.T. operations.

I love the line he uses: “Small businesses are pack rats.” One of the ways to use this tool is to find the data that’s rarely used and recommend that it get moved off to long-term (less expensive) storage. The reports will certainly make monthly business reviews or quarterly business reviews a lot easier. And now you can bring juicy good data and not just how many viruses you stopped last month. Check out the free 90 trial at www.clarityintelplatform.com.

 

Josh Peterson

Josh Peterson

Josh Peterson from Bering McKinley joins us to talk about Peer Groups. In addition to group calls and in-person meetings, Bering McKinley provides a partner portal for members to communicate and help each other between meetings. They also partner with Corelytics to provide meaningful financial analysis so that members can benchmark themselves against others in the industry.

While some peer groups are “pure peer,” Bering McKinley provides a facilitator to help members get the most out of their meetings and overall experience. While a peer group might see the insides of 10-12 businesses, the facilitator has seen hundreds or thousands of businesses. The facilitator will also know a lot about how to tweak things in the business to meet the “best in class” benchmarks in Corelytics. For more info, visit www.beringmckinley.com.

 


Listen Now:

Listen to the Podcast.

ListenNowGuy

🙂

Sep 12, 2015

I always love working with Joe Panettieri. He’s a very smart guy, very fun to talk to, and totally tuned into the channel.So I had to grab him for a quick podcast when I saw him in DC this week.

Joe Penettieri at MAX

Joe Penettieri at MAX

Joe and his partner Amy Katz run After Nines, Inc., a consulting company. And they’ve been working on a new project. In fact, they’re going to announce it and launch in a few days. I knew Joe wouldn’t give me the full scoop, but I got some hints.

Joe’s using the hashtag #E2E so you can look for that on Twitter, etc.

The official announcement is Tuesday, September 15th.

In the meantime, here’s a teaser podcast.

 

Check out the After Nines Blog at http://www.afternines.com/news/

And follow Joe on Twitter at https://twitter.com/joepanettieri


 

UPDATE: The Site is Now Live

Visit my Small Biz Thoughts blog for the details:

ChannelE2E Launch Promised to Walk You to The Exit

and the new adventure is . . . Channel e2ehttps://www.channele2e.com

 


Listen Now:

Listen to the Podcast.

ListenNowGuy

🙂

Sep 6, 2015

I love the ChannelPro SMB Forums. There’s always something new and different going on. Even the panels change from city to city.

Here’s a quick report from the ChannelPro SMB Forum in Chicago last week. You can still sign up for the last show of the year – November 3rd in New York / New Jersey. See http://events.channelpronetwork.com for more details.

 

In this podcast, I interview Erick Simpson and Todd Haugland.

 

Erick Simpson

Erick Simpson

Erick Simpson is the VP and CIO, of SPC International – see http://www.spc-intl.com.

Erick was one of the panel members on Cloud Services and bundling. He also made a presentation on “Value Pricing.” I asked what that is and Erick explained. Instead of taking costs plus x%, value pricing focuses on identifying the client’s pain and pricing services with client pain relief in mind.

Note that this is a different kind of sales process, and is focused on clients who approach technology from a strategi perspective. Luckily, Erick is convinced that anyone can learn this process.

For more information, see SPC, International at http://www.spc-intl.com.


 

Todd Hauglund is the Lead Sales Engineer for MAXfocus by LogicNow.

Todd Haugland

Todd Haugland

Todd presented an in-depth Preday training called the “MAXfocus Remote Management Academy Classroom Training Day.” As you can hear in the interview, I gave him some grief for that title. Todd tells us something about that training, which he’ll be repeating in New York in November.

But more importantly, Todd wanted to talk about the big MAX 2015 U.S. conference that’s coming up Tues-Thurs in Washington, DC. The conference is September 9-11.

The conference will have Five tracks – and Todd is presenting an entire track by himself! Other tracks include technology, business, vendors, and sales.

MAX will be making some big announcements about new features as well as filling in some details about announcements that have recently been made. Last week then released new pricing to customers and announced that they will be switching to Bitdefender for anti-virus.

Because I saw the announcements in Australia, I know the biggest announcements that will be made a few days from now. – And I’ll report those right here. So subscribe to the SMB Community Podcast and don’t miss the news!

MAX currently has more than 12,000+ partners. Todd says they are very close to 13,000. Growth has been spectacular.

Find out more about MAX at https://www.maxfocus.com/

Find out about the conference at http://conferences.maxfocus.com/us-2015/

… And follow the MAX IQ blog at https://www.maxfocus.com/blog/

 


Listen Now:

Listen to the Podcast.

ListenNowGuy

🙂

Aug 12, 2015

While I was down under at the MAXfocus partner conference in Melbourne, Australia, I talked to a couple of the sponsors in the back of the room.

Mark Winter

Mark Winter

Mark Winter from Rapid Fire Tools was promoting their Network Detective product. Rapid Fire Tools (www.rapidfiretools.com) already has a presence in Australia. Mark was here to meet partners as well as sign up some new partners.

In this interview we discuss HIPAA equivalent issues in Australia as well as the global PCI standards. Mark also had some good conversations with distributors in Australia. So things are looking great for them!

Contact info:

Sales@rapidfiretools.com

Web – www.rapidfiretools.com

Phone – +1 678-323-1300

 


 

Jerry Koutavas

Jerry Koutavas

I’m always happy to run into Jerry Koutavas – even when I’m not expecting it.

Jerry and the ASCII Group were in Melbourne to support MAX as well as test the waters with regard to expansion of ASCII into Australia. Of course I used the opportunity to probe about specific programs they might be offering. I’ve always loved the ASCII Group and think the folks down under will be well serviced by them!

Jerry gave a wonderful presentation about using publicly available tools to dig into prospective clients. He used a local business owner he found on LinkedIn as his example. It was quite amazing how much information Jerry could dig up in a very short time span.

Here in the U.S., ASCII is preparing for their bill “ASCII CUP” competition and end-of-year conference in October in Irvine, CA. I will be speaking there, so check it out – and join us if you can!

Find out more about the ASCII SMB Success Summits and the Fall conference at http://www.asciievents.com/.

 


 

Listen Now:

Listen to the Podcast.

ListenNowGuy

 

 

 

🙂

Jun 20, 2015

Dave Seibert joins me for a look at tapping into Community Knowledge.

Dave Seibert

Dave Seibert

This conversation flows from a presentation I saw Dave give in Anaheim last year at the SMB Techfest (www.smbtechfest.com). In fact, I liked the presentation so much that I asked Dave to create a new version for the SMB Online Conference.

There are people “talk” community and there are people who “do” community. Dave does community ALL THE TIME! He was just named as one of ChannelPro SMB’s top 20/20 visionaries. And that’s the tip of the iceberg after his recognition as a Microsoft MVP, SMB 150 honoree, MSP 250, VP of the So Cal IAMCP chapter, a major player in the SMBTN, and so much more.

WHY does Dave participate in all those things and more? Because he totally understands the value of participating in the community.

In this podcast Dave talks about how he garners knowledge on new topics and challenges as an IT professional by engaging in conversations at various SMB channel events. Then he gives some notes from his upcoming presentation. In all, he sprinkles in great advice and perspective from someone who is a great example for the rest of us!

 

Listen Now:

Listen to the Podcast.

ListenNowGuy

 

 

 

🙂

Apr 29, 2015

We had a great time in Nashville for Robin Robins’ Big Seminarwww.robinsbigseminar.com.

I love this event because it’s crowded with great partners who are totally dedicated to working ON their business (see my Small Biz Thoughts Blog post on this).

In this podcast, I interview four folks: Jan Spring from eFolder, Jeff Dryall from Plan27, Nathan Brebner from Sandler Partners, and Bab Farkas from Computerama in Freeport, NY. The first three are vendors. One of the reasons I like to interview vendors is that they are in business to make money for us. Those who do a good job making money for us become partners for life. The vendors also help to make possible the events we attend!

 

Jan Spring efolder

Jan Spring efolder

Jan Spring – jspring@efolder.com – www.efolder.com

 

Jeff Dryall and Karl Palachuk

Jeff Dryall and Karl Palachuk

Jeff Dryall – www.plan27.ca

 

Nathan Brebner

Nathan Brebner

Nathan Brebner – www.sandlerpartners.com

 

Bob Farkas

Bob is an I.T. Provider from Freeport, NY. I wanted to interview him because he has such a unique vertical. If you’ve ever thought about focusing on a specific vertical, give this a listen!

 

Listen to all three interviews and my commentary here:

Listen to the Podcast.

ListenNowGuy

 

 

 

🙂

Mar 22, 2015

This is the first report of two I’m doing on the Channel Partners Conference in Vegas last week.

The primary reason I attended is that many, many, people at the Channel Pro SMB event in Baltimore kept asking me if I was going.

I went a little early and connected with some folks. Then I stayed a little late and caught up with some others. I always recommend that strategy, as opposed to rushing in and rushing out. A lot of the “good stuff” at any conference takes place around the edges.

Zynstra and CloudMSP team (and Karl)

Zynstra and CloudMSP team (and Karl)

I was lucky enough to connect up with the whole Zynstra Hybrid Cloud team. They were in town for an HP Global Partner conference. Here we are at the MGM.

Pictured here are Daniel Langton (CloudMSP), me, James Tuff (Zynstra), Andrew Morlidge (Zynstra), Nick East (Zynstra), Rhett Ryder (Zynstra), and Jeff Ponts (CloudMSP).

Learn more at www.zynstra.com or www.mycloudmsp.com.

– – – – –

I interviewed several people. On this podcast, you’ll hear interviews with the following folks:

 

Dave McGirr – Advocates for Business

Dave McGirr

Dave McGirr

– Dave is from Annapolis MD. He literally stopped me in the hallway to tell me how excited he is about the Zynstra Hybrid Cloud solution I had mentioned some time ago on a podcast.

 

 

– Paula Wong – Hayward Networks

Paula Wong

Paula Wong

– Based in the SF Bay Area. Paula is a security specialist looking for IT partners. See www.haywardnetworks.com.

 

– Sam Ciaccia – Datto Networks

Sam Ciaccia

Sam Ciaccia

– Datto has offices in the U.S., Canada, London, and Australia.
– Learn about the cool news for founder Austin McCord – and find out about the Datto Partner Conference in New Orleans!
www.dattopartnerconference.com and www.datto.com

 

Listen to all three interviews and my commentary here:

Listen to the Podcast.

ListenNowGuy

 

 

 


Enjoy the recordings . . . I’ve got more coming soon from the Channel Partners event that just finished in Vegas.

Mar 21, 2015

I am fundamentally lazy. Or busy. Or both.

As a result, I sometimes captures interviews while I’m out and about and then don’t post them up right away. I’m going to be doing some catch-up here.

I’ve got three quick interviews for you here. They are:

 

Steve Noel, MSP Evangelist for Axcient

Jeff Dryall, Directory of Business Development with Plan 27

and

Kevin Jones, Sales Engineer, RapidFire Tools

 

Steve NoelWe’ll start with Steve Noel. Steve helped out one of my clients at the end of last year and we chat about that a bit.

I ran into Steve at SMB Techfest (www.smbtechfest.com) awhile back.

Axcient recently released a Granular Exchange Recovery tool – and they have lots of other cool things planned for 2015.

In this podcast, Steve also gives details on the “freeware” version of the Axcient product so you can learn the product – and maybe even use it in an emergency.

For more info, see www.axcient.com.

Listen to our Interview Here.

ListenNowGuy

 

 

 


Next up is Kevin Jones from RapidFire Tools, discussing their flagship product – Network Detective.

Kevin tells us a bit about the new “Inspector” product. It’s a great tool for doing assessments and creating a vulnerability report for clients and prospects.

Last year, RapidFire released a new HIPAA Compliance Module that has become very popular. Network Detective was named by CRN as the #1 income generating tool for 2014, largely due to the success of the HIPAA Compliance Module.

Coming in 2015: a new PCI compliance module.

For more info, see www.rapidfiretools.com.

Listen to our Interview Here.

ListenNowGuy

 

 

 


 

Last but not least, I talked to Jeff Dryall from Plan27.

I insult him, then he insults me. Then we get down to the interview. 🙂

Plan27 is a web-based lead generation service. They provide search engine marketing specifically for the channel – as a managed service.

My question is: Isn’t SEO such a moving target that no one can stay on top for more than twenty minutes? Jeff’s got a great answer for that question. Plan27’s Google analytics team keeps your Google campaign fine tuned hour by hour. Find out more by listening to the interview.

For more info, visit www.plan27.ca.

Listen to our Interview Here.

ListenNowGuy

 

 

 


Enjoy the recordings . . . I’ve got more coming soon from the Channel Partners event that just finished in Vegas.

Jul 15, 2014

Online Conference
Don’t miss the July 15th episode of Odd Tuesdays which features a special peek into this year’s 3rd annual Online Conference put on by Karl Palachuk and the Small Biz Thoughts team!

The Systematic Success 2014 Conference was a tremendous success. The online event grows by the year and always features well rounded and timely business advice covering all aspects of running a managed services business. (Previous years’ recordings can be found here.)

The Odd Tuesdays episode also features the latest in Tech News and events updates, as well as some handy QuickBook tips for MSPs from Rayanne Buchianico (ABC Solutions).

Project Management BookThe show also features the announcement of Karl’s latest publication (his 11th book!): Project Management in Small Business.

This book was co-authored with Dana J Goulston, who was involved with the 3rd edition of the PMBOK® Guide, and is a true How-To on managing scope creep!

You can find the July 15th Odd Tuesdays episode here.

 

 

Jun 21, 2013

Stacey Powell: Take Your Finances to the Gym!

 

ListenNowGuy

Stacey Powell owns two businesses to help companies be more successful by managing their finances more effectively. At Creating Answers (http://www.creatinganswers.com/), Stacey works with business owners to stop once a month and take a closer look at their numbers.

PowellS175x200

 

Meanwhile, over at The Finance Gym (http://thefinancegym.com/), she works with small groups of business owners in a sort of master mind format. The Finance Gym bootcamps are a great way for small businesses to get feedback in real time from other small business owners. Stacey tells us how these groups help business owners feel more comfortable with their numbers and become more profitable.

 

Stacey will be one of the featured speakers on the SMB Online Conference next week. Her topic there is Five Magic Tricks to Make Your Numbers Jump Up and Speak to You. Her presentation is on Wednesday, June 26th.

 

Tune us in!

 

More info for Stacey Powell:

 

 

IT_Business_Reboot_2013

 

The theme of this year’s SMB Online Conference is IT Business Reboot – We’ll cover a variety of topics related to re-building your business as if you were starting over today.

Here are the topics for Day Two: June 26, 2013

9:00 AM PST – Karl’s Keynote (Karl W. Palachuk)

10:00 AM Richard Tubb – Effective Business Networking: How to Network Online and Offline

11:00 AM Stacey Powell – Five Magic Tricks to Make Your Numbers Jump Up and Speak to You

1:00 PM Mark Moreno –  Serving Larger Clients – The Mid-Market: An Opportunity You Do Not Want to Miss

2:00 PM Josh Peterson – Stop Hiring Your First Sales Person Over and Over Again

(all times are Pacific)

 

For more information on the conference, visit www.SMBOnlineConference.com.

ListenNowGuy – Download the Interview with Stacey Powell here.

🙂

Jun 19, 2013

Need to Manage Amazon Web Services?

ElasticTask Gets The Job Done

ListenNowGuy

One of the cool things I noticed about the Autotask Community Live event is that many partners are developing products and services that plug into Autotask. In all cases, these partners solved a problem internally and then turned that program into a product that can be used by others. One of the coolest I saw was ElasticTask.

Lubbi Ernjakovic from ElasticTask

 

ElasticTask helps you make sense of your Amazon Web Services billing, converts it automatically into Autotask, QuickBooks, and other programs, and even creates the related products you need for AT invoices.

I talked to Lubbi Ernjakovic about the specifics. If you sell AWS , I think you’ll find this very interesting.

This product is worth a look if:

– You sell/resell AWS and have multiple child accounts

– You have several AWS accounts

– You want estimated bills from your AWS service

– You want a centralized dashboard for managing AWS accounts, child accounts

– You need monitoring of AWS services

– You want automatic ticketing and alerts from AWS

 

No matter what services you buy from Amazon, this product will parse the services and automatically create them in Autotask for use in invoices and configurations.

 

For more information on ElasticTask, visit www.elastictask.com.

ListenNowGuy – Download the Interview with Lubbi Ernjakovic from ElasticTask  here.

🙂

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