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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Feb 24, 2022

Host Karl caught up with MJ Shoer, the Chief Community Officer at CompTIA. MJ is responsible for leading a team of passionate leaders who deliver programs and benefits to CompTIA's global community of members. 

MJ is a 25+ year MSP veteran, having owned his MSP for nearly 20 years before merging into a friendly regional...

Nov 18, 2021

From Karl: Everyone is a little overwhelmed with the fast-changing world of cybersecurity and what we should be doing. I wanted to give folks some clear, precise guidelines and questions about starting this process. I go into some detail on the questions and process I recommend for engaging EVERY client in...

Sep 23, 2021

Host Karl caught up with Marvin Bee from Fort Lauderdale, FL. Marvin runs MB Systems of South Florida Inc. You may know Marvin at the host of the Podnutz Pro Podcast (see

We start out with one of Marvin's famous "Florida Man" news stories along with his own business origin story. Of course...

May 6, 2021

More and more every day, you need privacy policies on your web site. These requirements change every day. How can you possibly stay legal and up to date? The quick answer: You pretty much can't. That's where Termageddon comes in.

Host Karl interviewed Hans & Donata Skillrud from Termageddon.

Termageddon aggregates...

Mar 18, 2021

Host Karl interviewed Ryan Denehy, Founder and CEO of Electric (

Electric manages pretty much any cloud-based services for end users.

Interestingly, they provide support via Slack, Teams, and Email - not through a client-facing ticketing system. Ryan explains that they primarily focus on SaaS...