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SMB Community Podcast by Karl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community. By Karl W. Palachuk
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SMB Community Podcast by Karl W. Palachuk
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Jul 18, 2019

Dominica DeGrandis is Director of Digital Transformation at Tasktop, where she helps
customers improve the flow of work across value streams. Responsible for introducing
customers to flow-based aspects of digital transformation, she guides IT teams and
business teams to learn and adopt new ways of working to improve performance.

Dominica is the author of “Making Work Visible: Exposing Time Theft to Optimize Work
& Flow.” She is a huge fan of using visual cues to reveal mutually critical information
across organizations to inspire change and spur alignment. Dominica lives in Seattle,
WA with her husband and extended family.

Dominica DeGrandis

Here we talk about metrics, work flow, and the great benefits of minimizing WIP – work in progress. We also talked about engaging managers in the discussion of work flow and metrics.

DeGrandis is excellent at seeing how processes work and finding ways to help participants literally see how work flows through the system. She advocates using Kanban boards to create a view of what’s going on at various levels in an organization. This can also help individuals see how their specific metrics affect the larger business goals.

We also discussed the topic of “Priority vs. Calendar.” DeGrandis has a talk on this subject. She talks about The 30 Minute Jam, the All Day Cram, and the Triple-Book Wham. Many people – especially creative people – need large blocks of time on the calendar in order to reach and maintain “flow” and get quality work done.

I love her assertion that most people have more control over their calendar than they believe.

Lots of good stuff here. Enjoy!

https://www.youtube.com/watch?v=hk_9ZRIGQP8

🙂

May 2, 2019

I interviewed Mas Malik from Virtiant.com for this SMB Community Podcast.

Mas is the VP of Sales and Marketing.

Mas Malik

Virtiant provides “Disaster Recovery as a Service” – without the onsite BDR hardware. It is VMWare-centric and able to recreate your environment in the cloud, so “failover” to the cloud can happen without users needing to repoint IP addresses or make other changes.

As they describe themselves, Virtiant is “An all-in-one software-defined platform built on a scalable architecture that resides on commodity hardware. Virtiant is the only on-premise solution available today that can replicate a company’s virtual environment and enable normal IT operations to run while the primary production environment suffers an outage and is being brought back online.”

Find out more at: www.virtiant.com

Watch the interview:

Listen to the Interview (mp3)

ListenNowGuy

Mar 14, 2019

I interviewed Alex Hoff from Auvik from my hotel room in Chicago. Topic: Managed Network Services: Your Next Critical Opportunity.

Best comment is that entrepreneurs always go where the white space is. Love that. Whenever you create an offering, you need to go where very few people (or no one) are hanging around.

Auvik allows you to monitor complex client networks – with a specific focus on more complicated networks. That means more than just V-LANS: They excel at monitoring networks that stretch across cities, clouds, and various services. As Alex says, we can’t stay focused just the equipment inside a client’s office. The chokepoint might be somewhere else. And with multiple cloud offerings that you don’t control, it’s important to know that everything’s working as advertized.

Links:

Alex offered a great network assessment starter kit you can get my emailing to ROI@auvik.com. Instructions bounce back. I did this and received a zip file with a great set of resources. Free.

Watch the interview:

Listen to the Interview (mp3)

ListenNowGuy

Feb 7, 2019

I interviewed Pete Langas from Nerdio – GetNerdio.com. Pete is the Sr. Director of Strategic Partnership and Distribution at Nerdio.

Nerdio empowers managed service providers to build and/or rapidly grow their cloud IT practices through what Pete calls a “ridiculously simple IT management platform” for public and private cloud. Nerdio for Azure is the first IT automation technology that delivers easy packaging, pricing, provisioning, ongoing management, and cost-optimization to complete IT environments in the Microsoft cloud. Nerdio Private Cloud is a fully integrated platform that delivers a comprehensive IT environment at your fingertips – including virtual hardware, software, security, backup and disaster recovery, and 24/7 tech-nerd support.

Pete LangasPete Langas

Without Nerdio for Azure, an unoptimized IT environment running in Azure is higher cost than on-premises. You also need expensive engineers to onboard and manage customers in Azure. With Nerdio, you can automatically deploy a complete IT environment in Azure within 2 hours, and without an engineer. Thanks to Nerdio’s cost estimator, pricing out Nerdio for Azure is super simple. It easily enables MSPs to comprehensively calculate the costs and savings of running IT in the Microsoft cloud

We talked about several elements of getting started with cloud services for MSPs. In particular, if you’re a Microsoft and have access to Azure as part of that partnership, Pete encourages you to deploy those Azure resources with Nerdio as a was to get experience with both products.

Nerdio Links:

Watch the interview:

Listen to the Interview (mp3)

ListenNowGuy

Dec 20, 2018

This SMB Community Podcast is the sixth in a six-part series entitled Go To Market with Remote Support Service, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP.

Dave starts out this episode focusing on using the Take Control tool as a way to differentiate yourself from other service providers. More specifically, he has a great analogy about the place of Take Control in your offering. Rather than “selling” this tool, bundle it with everything you do and sell the total service.

Reporting is a huge component in that differentiation. You can generate a lot of information per-client and per-user. These are great for showing clients what they’re getting for their money. Plus you can access recordings of all sessions, track time, and provide the client with regular tracking information. Even if they never look at these reports, they’ll think it’s cool that you offer them.

The recording option is particularly nice. You can record to the cloud. You can share these recordings with clients. You can add searchable notes, which then allow you to review your actions in detail if necessary.

Dave makes an excellent point that you can move away from fear-based selling that is so common with security products. With Take Control, you can engage clients and prospects with a product that they’ll want to buy. As Dave says, no one likes to be sold, but people love to buy! Show them a cool tool that they will want to have in their company. It’s a great way to get started with SolarWinds Take Control!

If you haven’t seen the entire six-part series, you can binge watch today at SMB Community Podcast.

And if you haven’t signed up for a free trial, please do so today!

As always, your feedback is welcome.

 

Podcasts in this series include:

Tune in next Thursday for episode six!

 

Free test drive of SolarWinds MSP Take Control at https://www.solarwindsmsp.com/products/take-control

Watch the video podcast:

This interview is about 15 minutes.

Audio
Listen to the Podcast.

ListenNowGuy

🙂

 

Dec 13, 2018

This SMB Community Podcast is the fifth in a six-part series entitled Take Control and the Customer Experience, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP.

In this episode, we touch on many features of the Take Control tool designed to help you improve and manage the Customer Experience with your technology consulting business. Some of these features are built in (and configurable/customizable). Others come into play as a result of agreements or policy decisions you make with the client.

Offline options = Create business-focused policies. e.g., what is “privacy” at each client? Work with the client to help them to create their employee-facing policy regarding monitoring and privacy. And of course you can agree on the level of reporting that clients will receive. In fact, you can use this to help the client set policies about which software you are authorized to uninstall and what kind of reporting they expect regarding their employees’ computing habits.

Dave mentions that you can set higher priority for your managed service clients vs. break/fix clients or folks who aren’t customers yet at all.

As we mentioned in another podcast, you can use the Take Control app to help the client create terms of service. This is great for setting expectations with your primary contact as well as with end users.

Dave explains how you can use Take Control to set up a “help desk” queue so users actually get estimated wait times as well as notices about where they are in the queue. This can relieve end user anxiety and frustration. This can be used for existing clients via a button on your web site. In fact, it can be used for strangers to go through your web site and request help. Dave calls that a “sales lead.”

We also touch on juggling simultaneous sessions, providing client training, focusing on one-to-one communications, getting the most out of the licenses

As always, lots of good information here. Listen today and download a free trial!

Podcasts in this series include:

Tune in next Thursday for episode six!

 

Free test drive of SolarWinds MSP Take Control at https://www.solarwindsmsp.com/products/take-control

Watch the video podcast:

This interview is about 15 minutes.

Audio
Listen to the Podcast.

ListenNowGuy

🙂

 

Sep 6, 2018

Stephanie Chandler is a long-time friend and mastermind partner. We are happy to announce our first book project together – The Nonfiction Book Publishing Plan. Between us, we have almost thirty books. But Stephanie also runs Authority Publishing, so she has experience publishing many more books, focused on almost any audience you can think of.

You can learn more about Stephanie on her Speaker Page or Wikipedia. She has been a driving force in the writing community worldwide, and particularly in Northern California. She is the founder of the Nonfiction Authors Association, with chapters all over the globe.

On top of all that, Stephanie runs the Nonfiction Writers Conference. The Fall Conference will be held online November 8-9. More details at https://nonfictionwritersconference.com/. (I am honored to be a speaker at this event.)

So, with all that going, I don’t know how she found time to talk to me on the SMB Community Podcast, but she did!

After helping each other with thousands of business ideas and projects over the last 15-ish years, Stephanie and I finally collaborated on a book. Previously, Stephanie had great success with The Nonfiction Marketing Plan, and I wrote Publish Your First Book a long time ago. So we combined our knowledge of book publishing to come out with this guide to profitable self-publishing.

Of course the book has it’s own page here: http://store.nonfictionauthorsassociation.com/book-the-nonfiction-book-publishing-plan/

 

In This Interview . . .

Stephanie gives us some great tips on how to use your book to promote your business. You can tell she knows here stuff when I ask her to apply her ideas to the technology consulting market. She immediate threw out half a dozen ideas about how to use the book to promote your business, get local speaking gigs, and make sure your prospects have handouts with your name on them pinned to the bulletin board.

We also discuss the strategy Stephanie used right there: Give your best information up front – hold nothing back. Remember, your prospects (and those you speak to at Chamber meetings, etc.) are not in your business. So they can’t absorb the information as easily as if you were talking to technology consultants. So give them the juicy good information and you will make them hungry to understand. And a great way to get that understanding is to buy your book or engage you in a contract.

If you want to engage Stephanie, follow the links below. And I highly encourage you to join the Nonfiction Authors Association and plan to attend the online Nonfiction Writers Conference in November. I promise you’ll love it.

 

Links Mentioned:

Nonfiction Writers Conference: https://nonfictionwritersconference.com/

Nonfiction Authors Association: https://nonfictionauthorsassociation.com/

The Nonfiction Book Publishing Plan: https://nonfictionauthorsassociation.com/the-nonfiction-book-publishing-plan-the-professional-guide-to-profitable-self-publishing/

 

Check out the interview here:

This interview is 30 minutes.

 

Listen to the Podcast

ListenNowGuy

🙂

 

Jan 11, 2018

My friend and one-time business coach Josh Peterson  has agreed to run a new set of Peer Teams – based on the “Managed Services in a Month” approach to managed services.

I hope you’re not too surprised to learn that Josh and I have very similar ideas about most things. Many of you have seen Josh speak at conferences or taken his classes from Bering McKinley or over at Great Little Seminar.

This 30 minute interview covers the concept of Peer Teams, “opening your numbers,” and business improvement generally.

Learn about what makes these groups Managed Services in a Month Peer Teams vs. any other peer group. What would an entire year of working on this philosophy look like?

NOTE: Josh and I have also scheduled a Live webinar on January 17th to answer all your questions about the Managed Services in a Month Peer Teams. Register for that here: Live Q&A Webinar Registration.

 

Stuff Mentioned:

Bering McKinley web site: www.beringmckinley.com

Bering McKinley Big Game Sales and Service Retreat: https://beringmckinley.com/bering-mckinley-las-vegas-retreat/
— Use code Karl777 to get the discount mentioned in the call!

Live Q&A Webinar January 17th: https://zoom.us/webinar/register/WN_EHZxiaCgQo6k7-Xz3TenJg

Note: I also interviewed Josh about peer teams back in August. See that podcast here.

 

Find out more and sign up for MSIAM Peer Teams Here.

 

Josh Stuff:

Bering McKinley is a Management Consulting firm specializing in IT Solution Providers. They have over ten years experience in consulting owners and staff of IT Firms. They proudly provide Blue Chip consulting to small business. Since they only focus on one industry, they have in-depth expertise in all three business units: Sales, Service, and Finance.

Josh Peterson has more than 14 years of management consulting experience.  He has run Bering McKinley for five years, focusing very heavily on the most important challenges facing managed service providers.

Josh is also very active as a Peer Team leader. Bering McKinley Peer Teams focus on accountability and constant improvement. He has helped over a thousand companies move to a higher level of success.

 

Check out the interview here:

Watch the video podcast:

This interview is 30 minutes.

Audio
Listen to the Podcast.

ListenNowGuy

🙂

 

Sep 23, 2015

One of the coolest things I’ve ever seen at a conference is a “Visual Practitioner” summarizing the event via large scale drawings. I talked to Jackie Forbes at the recent MAX 2015 conference. She is with Drawn to Learn (www.drawntolearn.co.uk). Her background is in meeting facilitation, so she has good skills around picking out the important points of the day.

Here’s a picture of the drawings she did for two days of the conference. Click to enlarge.

Drawn to Learn

Drawn to Learn

 

I didn’t realize that this is now an official profession with meetings and titles. Even while we were talking, someone came up to ask Jackie about illustrations like this for video projects. She specializes in meeting artwork like this, but she gave him a referral to someone who specializes in the video side of the business.

If you were not at the conference, a lot of the components here won’t make sense. But to those who sat through presentations, these are great reminders of what we saw and heard from the screen. (Did you know the unicorn is the official animal of Scotland?)

Jackie Forbes, Drawn to Learn

Jackie Forbes, Drawn to Learn

 

Jackie says you don’t have to have a lot of artistic skill to be a Visual Practitioner, but I’m not sure I buy that. My unicorn would look like a blob with a stick. Clearly, you need t understand what’s going on at the meeting and be able to pick out the juicy good information that’s important to the attendees. That I can do. Scribbling it into a picture . . . that’s out of my skill set.

Check out Jackie’s web site. Obviously, she’s from the UK, so you probably won’t have her at one of your events in the U.S., but you’ll get a sense of what the industry is about. And she’s very friendly, so if you need a referral, I’m sure she can help.

 


Listen Now:

Listen to the Podcast.

ListenNowGuy

🙂

Sep 16, 2014

Bigger Brains

The Sept 16th episode of Odd Tuesday highlights a Kickstarter campaign Chip Reaves from Bigger Brains launched to raise awareness for a series of courses Bigger Brains is currently developing. The Brain Bites mini-courses are basic productivity courses MSPs can resell to their clients that cover productivity skills in Time Management, Organizing Files, and Managing Email.

And in the show’s Oddballs segment, resident Oddball Rayanne Buchianico, shares sales tax tips for MSPs.

You can find the Sept 16th Odd Tuesdays episode here.

Managed Services

May 20, 2014

Check out the latest Podcast episode of Odd Tuesdays where Karl investigates WiFi as a Service offering.

Our Oddballs segment also features perspectives on and best practice tips in delegating in your MSP business.WiFi as a ServiceYou can find the May 20 Odd Tuesdays episode here.

NOTE: The Odd Tuesdays’ discount code for The Ultimate 2014 Conference Bundle is still on! Be sure to listen for the discount code! 

May 14, 2013

Better Sales Through Better Education

ListenNowGuy

Chip Reaves from Bigger Brains is going to be one of the featured speakers at the 2013 SMB Online Conference.

We did a press release recently on Chip’s appearance. See the press release here: SMB Online Conference Press Room.

In this podcast Chip talks about some research he’ll be presenting in his June presentation. Here’s a very good tidbit: When asked what they need in a consultant, the Number One requirement is knowledge. Clients want to have someone they can trust to give them advice . . . and that person needs to speak business as much as technology.

Chip’s talk will address several ways you can improve your sales and bottom line by adding internal and external education to your business. Download the interview to read more.

 

IT_Business_Reboot_2013

 

The theme of this year’s SMB Online Conference is IT Business Reboot – We’ll cover a variety of topics related to re-building your business as if you were starting over today.

Here are the topics for Day One – June 25th:

9:00 AM Karl’s Keynote (Karl W. Palachuk)

10:00 AM Chip Reaves – Better Sales Through Better Education

11:00 AM Rayanne Buchianico – Understanding Your Financials: Three Mandatory Monthly Reports and What They Are Telling You

1:00 PM Manuel Palachuk – Five Tools That Could Transform Your Company Overnight

(all times are Pacific)

 

For more information on the conference, visit www.SMBOnlineConference.com.

ListenNowGuy– Download the Interview with Chip Reaves of Bigger Brains here.

Nov 18, 2012

One of the fun people I don’t get to see enough is Ian Watkins from the UK. He has been using ConnectWise for seven years.

Ian WatkinsI caught up with Ian as he was in line to get into one of the breakout sessions. So we recorded this podcast in the hallway.

He gives us his perspective on the data protection issues for companies in the UK and European Union. We also talked about other vendors — and some comments about the music at the event.
Download the Interview with Ian Watkins – ConnectWise user from the UK.

For more information on IT Nation, visit www.TheITNation.com.

For more information on ConnectWise, visit www.ConnectWise.com.
🙂

Nov 17, 2012

Kim’s cloud display was very clever. In fact, it caught my eye and I had to take a picture. Then, of course, I turned on the microphone to ask what they do.

Kim Mann IntegralIntegral is a “full IT solution provider.” They were recruiting partners to resell their managed service offerings, including cloud services and hosting/colo services.

SSAE 16 SOC2 Audit Compliant. (See http://www.ssae16.org/ssae-16-reporting/ssae-16-type-2-reports.html)

Their channel program has no minimums and no quotas. They will help train you to sell their solutions, so they can help you with both sales and technical support.

Download the Interview with Kim Mann from Integral here.

 

For more information on Integral, visit www.integralsg.com.

 

For more information on IT Nation, visit www.TheITNation.com.

For more information on ConnectWise, visit www.ConnectWise.com.

🙂

Jul 18, 2012
This article was originally posted May 18, 2012 on Cloud Services Roundtable.

Freeday Friday May Podcast Posted – US / UK Edition

 

This program was recorded and is posted here.

 

How to Convert 700 Clients to Managed Services Without Dropping Any

The US/UK Edition of Freeday Friday featured a kickoff question of whether it’s possible to covert a traditionally break/fix business into managed services. The question came from a partner with three employees and 700 customers. That told me something about his business and his customers. I talked about what we did in the transition to managed services and gave him some advice.

We also had a few questions about the hiring process, specifically about filtering candidates. I talked about our process and how well it works . . . as long as I don’t break the rules and just hire someone. Boy, can that go wrong!

If you would like your question to be the start-off question, just send an email tokarlp@greatlittlebook.com. Please put Freeday Friday in the subject line.

Freeday Friday is a program to give you access to some coaching advice in a totally new format. See details at www.FreedayFriday.com.

Basically, I am offering free coaching advice to a very few people – live and free. The “price” for free advice is that other people get to listen in. The idea is that we all share some common challenges, so we might be able to learn from each other and address those challenges in similar ways. I’m not really a “coach” with a program to sell. I will sell some hours. But this one-to-many format allows me to get information out there and engage in the community.

🙂

Jul 18, 2012

This article was originally posted May 18, 2012 on Cloud Services Roundtable.

Freeday Friday May Podcast Posted – Oceanic Edition

 

This program was recorded and is posted here.

 

Customizing Cloud Services for Medical and Other Verticals

The “Down Under” edition of Freeday Friday featured a kickoff question about building a cloud package for the medical industry. In particular, how do we deal with a combination of cloud services and one or more servers that remain onsite. We actually have clients with this scenario, so I talk about what we do.

We also had a question about getting started in our business today. Is it a good idea? What would I do differently? So went spent time on that. Then we covered a few misc. questions.

If you would like your question to be the start-off question, just send an email tokarlp@greatlittlebook.com. Please put Freeday Friday in the subject line.

Freeday Friday is a program to give you access to some coaching advice in a totally new format. See details at www.FreedayFriday.com.

Basically, I am offering free coaching advice to a very few people – live and free. The “price” for free advice is that other people get to listen in. The idea is that we all share some common challenges, so we might be able to learn from each other and address those challenges in similar ways. I’m not really a “coach” with a program to sell. I will sell some hours. But this one-to-many format allows me to get information out there and engage in the community.

 

🙂

Jul 18, 2012
This article was originally posted April 20, 2012 on Cloud Services Roundtable.

Freeday Friday April Podcast Posted – US / UK Edition

 

This program was recorded and is posted here.

 

Do I Really Need to Try to Sell SBS Essentials into My Client Base?

We had a good show today (45 minutes). Four people posted questions live and we had a good email question to kick us off. The kickoff question was, “Do I really need to sell SBS Essentials?” We talked about when it is and is not the right product to sell to specific clients.

Caller Ken asked a follow-up question: When to sell SBS Essentials and when to sell Foundation Server since they have so many features in common. . . . And lots more!

If you would like your question to be the start-off question, just send an email tokarlp@greatlittlebook.com. Please put Freeday Friday in the subject line.

Freeday Friday is a new program to give you access to some coaching advice in a totally new format. See details at www.FreedayFriday.com.

Basically, I am offering free coaching advice to a very few people – live and free. The “price” for free advice is that other people get to listen in. The idea is that we all share some common challenges, so we might be able to learn from each other and address those challenges in similar ways. I’m not really a “coach” with a program to sell. I will sell some hours. But this one-to-many format allows me to get information out there and engage in the community.

🙂

Jul 18, 2012
This article was originally posted April 19, 2012 on Cloud Services Roundtable.

Freeday Friday Podcast Posted – Oceanic Edition

 

This program was recorded and is posted here.

 

How Do I sell if I’m Not a Salesman?

We had a quick show today (35 minutes). Just a few questions. The kickoff question was, “How do I upsell clients when I don’t want to be the salesman?” I give a little advice and encouragement. and we answer a question from a live listener as well.

If you would like your question to be the start-off question, just send an email tokarlp@greatlittlebook.com. Please put Freeday Friday in the subject line.

Freeday Friday is a new program to give you access to some coaching advice in a totally new format. See details at www.FreedayFriday.com.

Basically, I am offering free coaching advice to a very few people – live and free. The “price” for free advice is that other people get to listen in. The idea is that we all share some common challenges, so we might be able to learn from each other and address those challenges in similar ways. I’m not really a “coach” with a program to sell. I will sell some hours. But this one-to-many format allows me to get information out there and engage in the community.

🙂

Jul 18, 2012

This article was originally posted March 16, 2012 on Cloud Services Roundtable.

First Freeday Friday March Podcast Posted – US/UK Edition

 

This program was recorded and is posted here.

 

UK Partner Challenged with Time Management. US Partner Wondering About Hiring Techs.

The first UK/US show went off pretty well. Lots of questions. Totally different topics from the Oceanic edition yesterday. We start out with a partner who desperately needs a PSA system. It’s actually pretty amazing how many problems are solved with the right PSA tool.

Plus he got a little tough love.

On hiring, we talked about Craigslist, Monster, Career Builder, temp agencies, and strategies for direct hire of part-time technicians.

I am so grateful to the community for their participation here. It really is exactly what I was looking for. I get tons of email and I sometimes end up answering questions six months later. I feel bad, but I can only do so much. This allows me to answer more questions in a shorter time frame. What I was hoping for with this dual show is that there would be a wide variety of topics. That’s exactly what we got.

Thank you to everyone who participated – especially the folks who put themselves out there with tough questions about their business. We are a community, and that means relying on each other for support at times.

🙂

Jul 18, 2012
This article was originally posted March 16, 2012 on Cloud Services Roundtable.

First Freeday Friday Podcast Posted – Oceanic Edition

 

This program was recorded and is posted here.

 

Well, the Aussies Kicked Off Freeday Friday with a Great Show

When it’s Thursday afternoon here, it’s Friday morning over there. So at 3PM Pacific time today, I launched the Aussie/New Zealand/Oceanic edition of Freeday Friday. We got a good recording, and it is available free to Cloud Services Roundtable Members.

Freeday Friday is a new program to give you access to some coaching advice in a totally new format. See details at www.FreedayFriday.com.

Basically, I am offering free coaching advice to a very few people – live and free. The “price” for free advice is that other people get to listen in. The idea is that we all share some common challenges, so we might be able to learn from each other and address those challenges in similar ways. I’m not really a “coach” with a program to sell. I will sell some hours. But this one-to-many format allows me to get information out there and engage in the community.

Besides . . . it’s new and fun! And once the idea entered my head, I had to try it.

This recording is the first ever Freeday Friday – and starts off with a very common question for companies seeking to grow from one person to a four- or five-person shop. It’s a little rough, but I think the advice is worthwhile.

🙂

Jul 18, 2012
This article was originally posted January 15, 2012 on Cloud Services Roundtable

This program was recorded and is posted here.

Part One of this Interview is posted here.

Interview Continued: Joyce Blonskij – Own the Clouds: The First Guide To Investing In Cloud Computing Companies

This is Part 2 of my interview with investment advisor and author Joyce Blonskij. Joyce is the author of Own the Clouds – The First Guide To Investing In Cloud Computing Companies. This book will be released on January 31st, 2012. For more information on the big “Virtual Launch Party” and a bunch of free give-aways, see http://owntheclouds.com/.

In this follow-up interview, Joyce gives some tips about getting started in Wall Stree investmenting. Joyce als introduced the four Key Cloud Elements – so you can identify cloud companies you want to own. She also introduces a chart called a Bollinger Band – her favorite kind of charting tool

The book will be only $24.95, and that prices includes a number of give-aways you can find out about at seehttp://owntheclouds.com/.

Joyce will be donating all proceeds from this book to charities, including Kiwanis House.http://www.kiwanisfamilyhouse.org/

Members can download this recording right now and get the year started off right with an introduction to investing. It’s particularly cool to have such a great guide with a hook into our area of expertise. Check it out today.

🙂

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