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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Jul 18, 2019

Dominica DeGrandis is Director of Digital Transformation at Tasktop, where she helps
customers improve the flow of work across value streams. Responsible for introducing
customers to flow-based aspects of digital transformation, she guides IT teams and
business teams to learn and adopt new ways of working to...

May 2, 2019

I interviewed Mas Malik from for this SMB Community Podcast.

Mas is the VP of Sales and Marketing.

Mas Malik

Virtiant provides “Disaster Recovery as a Service” – without the onsite BDR hardware. It is VMWare-centric and able to recreate your environment in the cloud, so “failover” to the cloud can...

Mar 14, 2019

I interviewed Alex Hoff from Auvik from my hotel room in Chicago. Topic: Managed Network Services: Your Next Critical Opportunity.

Best comment is that entrepreneurs always go where the white space is. Love that. Whenever you create an offering, you need to go where very few people (or no one) are hanging around.


Feb 7, 2019

I interviewed Pete Langas from Nerdio – Pete is the Sr. Director of Strategic Partnership and Distribution at Nerdio.

Nerdio empowers managed service providers to build and/or rapidly grow their cloud IT practices through what Pete calls a “ridiculously simple IT management platform” for public and...

Dec 20, 2018

This SMB Community Podcast is the sixth in a six-part series entitled Go To Market with Remote Support Service, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP.

Dave starts out this episode focusing on using the Take Control tool as a way to differentiate yourself from other service providers....