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SMB Community Podcast by Karl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community. By Karl W. Palachuk
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SMB Community Podcast by Karl W. Palachuk
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Now displaying: 2015
Oct 11, 2015

Final report from SMB Nation 2015.

My guests here are Patrick Houston from Biz Tech Xperts and Rich Maddalena from LogicTree IT.

Patrick Houston

Patrick Houston

Patrick Houston is the co-founder and editor at Biz Tech Xperts (see www.biztechxperts.com) – Note: Not experts – xperts.

BizTechXperts.com is a site for end user clients to come and ask questions. The site pairs you up with people looking for answers. You can then answer their questions and begin to build a relationship. The match-up gives you a warm lead because you are helping them answer a question. Now you’re “known” expert who can help them at a deeper level.

Patrick talks about using the system to position yourself as an expert and for focusing on a niche market. There is no cost to you as the expert.


 

Finally, I talked to Rich Maddalena from LogicTreeIT.com about their Two Vie Hub product. Two Vie Hub is a mobile app platform that gives users the ability to customize the look, feel, and content of applications very easily.

Rich Maddalena

Rich Maddalena

As Rich mentions, it only took about four hours to take the customizable app and generate the SMB Nation conference-specific app. You can check it out by going to your app store and searching for SMB Nation.

Vertical markets, including cities, restaurants, schools, and of course conferences. Home owners associations is a very strong vertical market for them already.

At this event, Rich is looking for channel partners who are interested in making money by selling customized apps. Rich has some great tips on how to make apps usable and valuable so that people actually open them. If you’re interested in a free trial – as well as advice on designing and selling apps – contact Rich.

You can sign up as a reseller by calling Rich at 916-676-7335.


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Oct 9, 2015

The first person I grabbed at SMB Nation was Robert Crane from CIA Ops – CIAOPS.com. Robert presented a great demonstration on using live data to create meaningful information for clients.

Robert Crane

Robert Crane

Microsoft’s PowerBI is a business intelligence. Robert showed how to analyze data from a variety of sources. Once you have an Office 365 login, you can add this product and it will be just another app on your portal.

In this interview, Robert covers a lot of territory about getting started with data analysis, including some notes about mashing up client data with public databases. The really good news is that these tools are readily available to your clients for no additional cost. He also talks about the huge public databases you can access. And of course everyone has web data. Some clients have data on sales trends and other internal processes.

The one thing that’s very clear from this interview: Technology is not enough! You need to help your client with their business.

Find out more and follow Robert at CIAOPS.com and on his blog at Blog.ciaops.com. You can also follow him on Twitter at @directorcia.


Chip Reeves

Chip Reeves

Chip Reeves from Bigger Brains had a table to promote online training.

In addition to providing training that you can resell to your clients, Chip announced “Bigger Brains Tech” in association with SMB Nation. For $99, you can give your technicians access to a series of training specifically for IT Pros. The first training is on network basics. A training on HIPAA will be released later this month, and troubleshooting course after that.

Now you can get great training yourself, in addition to raising money selling training to your clients!

More information at BiggerBrains.com.


 

Joel Zaidspiner

Joel Zaidspiner

Finally I chatted with Joel Zaidspiner from ChannelPro Network.

He covered what’s in the ChannelPro magazine and how to subscribe for free.

We also talked about the big ChannelPro SMB Forum coming up November 3rd in Neward, NJ. (Details at http://events.channelpronetwork.com/). As always, that event will feature great content that you can take home and use right away. I am honored to be a speaker there.

If you register for the big ChannelPro SMB Forum in New York, mention me and you will receive 100% of your registration fee back when you attend the event.

Of course you can find out more about ChannelPro magazine at www.channelpronetwork.com.

 


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Oct 7, 2015

Report One from SMB Nation 2015.

Featuring Nick East from Zynstra and Dave Seibert from SMB TechFest.

Nick East

Nick East

Last year Zynstra (www.zynstra.com) pretty much dominated SMB Nation with demos.

This year Nick East announced that Zynstra is now distributed both through Ingram’s cloud program and through D&H. In fact, they were at the show with D&H (www.dandh.com). If you’re interested in finding out more, there’s a TCO (total cost of ownership) tool on the Zynstra site.

Research shows that the number one thing you can do to increase your company’s value is to increase Recurring Revenue, followed by Professional Services. At the bottom are hardware and software. Zynstra’s goal is to turn all of these into recurring revenue.

Nick also noted that Zynstra has a new acceleration program that gives you a huge boost in margin for your first three deals.

 


 

Dave Seibert and Karl Palachuk

Dave Seibert and Karl Palachuk

Next I talked to Dave Seibert from SMB TechFest (www.smbtechfest.com) about the big event they have coming up October 15-16.

I will be joining Dave on the stage on the 16th. I fly in from Australia that morning. I’m renting a car and driving down to Orange County just in time to climb on stage. Join me.

. . .

In this interview, Dave talks about technology trends and some of the things we’re going to cover in our talk at SMB TechFest. I’m sorry I won’t see all the great speakers, including Gil Cargill, James Kernan, and Mike Semel.

I’d love to see you there!

 


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Oct 6, 2015

At the Business Solutions Channel Transitions event in Chicago (two weeks ago), I caught up with Randy Clark from Mercury. Mercury is a payment processor. Think credit cards.

Pretty much everyone takes credit cards. Everyone who has clients that trust them has the potential to sell credit card processing.

Randy Clark - Mercury Pay

Randy Clark – Mercury Pay

In this interview, Randy talks about getting started as well as the opportunity options for credit card processing. Some people sell directly to their clients. Others create a complete side business selling credit card processing.

In addition to working with Consultants and VARs, Mercury works with software developers. As you know, there’s at least one live of business application for every business out there.

 

One very important point: If you want to increase the resale value of your company, recurring revenue from payment processing can increase the value dramatically. The key is that you get a small faction of every sale made by the merchants you set up.

 

Find out more about Mercury and how how can create a stream of recurring revenue at www.mercurypay.com.

 

The next Business Solutions Channel Transitions conference will be in Orlando in November 5th. Details and registration are at http://www.channeltransitions.com/.

 


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Oct 4, 2015
Mike Monocello

Mike Monocello

Mike Monocello

Mike Monocello

Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets. We talked about building recurring revenue models, technology, and business.

Mike has to come up with new articles for a variety of readers every month (retail VARs, managed service providers, etc.). As you can imagine, it’s hard to figure out which content to focus on. They spend a lot of time listening to their readers in order to get feedback about where their audience is and where they’re going.

We talked about the Business Solutions Channel Transitions conference in Chicago last month. We also looked ahead to the conferences Business Solutions had coming up later this year and next.

The next Business Solutions Channel Transitions conference will be in Orlando in November 5th. Details and registration are at http://www.channeltransitions.com/.

 

You can find out more at www.BSMInfo.com.

 


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Sep 23, 2015

One of the coolest things I’ve ever seen at a conference is a “Visual Practitioner” summarizing the event via large scale drawings. I talked to Jackie Forbes at the recent MAX 2015 conference. She is with Drawn to Learn (www.drawntolearn.co.uk). Her background is in meeting facilitation, so she has good skills around picking out the important points of the day.

Here’s a picture of the drawings she did for two days of the conference. Click to enlarge.

Drawn to Learn

Drawn to Learn

 

I didn’t realize that this is now an official profession with meetings and titles. Even while we were talking, someone came up to ask Jackie about illustrations like this for video projects. She specializes in meeting artwork like this, but she gave him a referral to someone who specializes in the video side of the business.

If you were not at the conference, a lot of the components here won’t make sense. But to those who sat through presentations, these are great reminders of what we saw and heard from the screen. (Did you know the unicorn is the official animal of Scotland?)

Jackie Forbes, Drawn to Learn

Jackie Forbes, Drawn to Learn

 

Jackie says you don’t have to have a lot of artistic skill to be a Visual Practitioner, but I’m not sure I buy that. My unicorn would look like a blob with a stick. Clearly, you need t understand what’s going on at the meeting and be able to pick out the juicy good information that’s important to the attendees. That I can do. Scribbling it into a picture . . . that’s out of my skill set.

Check out Jackie’s web site. Obviously, she’s from the UK, so you probably won’t have her at one of your events in the U.S., but you’ll get a sense of what the industry is about. And she’s very friendly, so if you need a referral, I’m sure she can help.

 


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Sep 20, 2015

Back at the vendor hall . . . I talked to four folks about taking your business to the next level. Two of them are directly in sales and marketing (helping you with S&M), one who helps you generate reports to make more sales, and an industry organization you should absolutely be involved with.

 

Ken Goldstein is with Choice Technologies. They are an MSP with a successful sales process – and they’re willing to help you increase your sales. They have developed an assessment system to help you analyze prospect networks and develop a sales proposal based on the findings. Find out more at www.choicetech.com.

 

Matthew Koenig is with RapidFire Tools. RapidFire Tools provides network auditing reports that are both big and beautiful. Here Matthew talks about the compliance assessments you can run with RapidFire Tools. This includes PCI, HIPAA, and general security. More info at www.rapidfiretools.com.

Karl and Raj

Karl and Raj

 

Raj Khera is with Presstacular. They help you automate getting out a newsletter every week, or month. They provide articles that are “news” as well as just good advice.

Most small MSPs don’t have a marketing department. Presstacular provides professionally written technology articles that you can add to your newsletters, blog posts, etc. Best of all, you can edit and customize these articles to fit your needs.

More info at www.presstacular.com.

 

Susan Kostbar is a Senior Manager at CompTIA. You probably know CompTIA from the A+ and other certifications.

The CompTIA Lounge

The CompTIA Lounge

 

One of the fun things CompTIA did is to set up a lounge in the vendor hall so that attendees could relax and recharge. In fact, they had a recharge station where folks could plug in their phones, tablets, etc. to literally recharge them.

I talked to Susan about the training programs at CompTIA as well as their community and advocacy efforts on behalf of the computer industry. More info can be found at www.comptia.org.

 


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Sep 18, 2015

While in DC for the MAX 2015 conference, I wandered down to the vendor hall. Of course I took my trusty recorder along for the stroll. Here are three quick interviews with vendors I met.

 

Carl Banzhof from iScanOnline talked about “data breach intelligence.” Basically, they use a host-based agent to search for sensitive data. In addition to the places where you know you have data (e.g., the database), iScanOnline looks at PDF and Excel reports that were generated from a database, but now those reports are stored on local PCs and in Dropbox accounts.

In addition to cataloging data that might be where it doesn’t belong, the tool also checks to see whether a breach has occurred and calculates the estimated cost of that breach. You can request a 14 day free trial on their web site at www.iscanonline.com.

 

Jim Lippie from Clarity Intelligence Platform talks about “turn-key automated analytics as a service” platform. Basically, that’s a tool that looks at how their data is moving around inside their business (both on premise and cloud-based). General topic areas include finances, sales and marketing, and I.T. operations.

I love the line he uses: “Small businesses are pack rats.” One of the ways to use this tool is to find the data that’s rarely used and recommend that it get moved off to long-term (less expensive) storage. The reports will certainly make monthly business reviews or quarterly business reviews a lot easier. And now you can bring juicy good data and not just how many viruses you stopped last month. Check out the free 90 trial at www.clarityintelplatform.com.

 

Josh Peterson

Josh Peterson

Josh Peterson from Bering McKinley joins us to talk about Peer Groups. In addition to group calls and in-person meetings, Bering McKinley provides a partner portal for members to communicate and help each other between meetings. They also partner with Corelytics to provide meaningful financial analysis so that members can benchmark themselves against others in the industry.

While some peer groups are “pure peer,” Bering McKinley provides a facilitator to help members get the most out of their meetings and overall experience. While a peer group might see the insides of 10-12 businesses, the facilitator has seen hundreds or thousands of businesses. The facilitator will also know a lot about how to tweak things in the business to meet the “best in class” benchmarks in Corelytics. For more info, visit www.beringmckinley.com.

 


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Sep 12, 2015

I always love working with Joe Panettieri. He’s a very smart guy, very fun to talk to, and totally tuned into the channel.So I had to grab him for a quick podcast when I saw him in DC this week.

Joe Penettieri at MAX

Joe Penettieri at MAX

Joe and his partner Amy Katz run After Nines, Inc., a consulting company. And they’ve been working on a new project. In fact, they’re going to announce it and launch in a few days. I knew Joe wouldn’t give me the full scoop, but I got some hints.

Joe’s using the hashtag #E2E so you can look for that on Twitter, etc.

The official announcement is Tuesday, September 15th.

In the meantime, here’s a teaser podcast.

 

Check out the After Nines Blog at http://www.afternines.com/news/

And follow Joe on Twitter at https://twitter.com/joepanettieri


 

UPDATE: The Site is Now Live

Visit my Small Biz Thoughts blog for the details:

ChannelE2E Launch Promised to Walk You to The Exit

and the new adventure is . . . Channel e2ehttps://www.channele2e.com

 


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Sep 6, 2015

I love the ChannelPro SMB Forums. There’s always something new and different going on. Even the panels change from city to city.

Here’s a quick report from the ChannelPro SMB Forum in Chicago last week. You can still sign up for the last show of the year – November 3rd in New York / New Jersey. See http://events.channelpronetwork.com for more details.

 

In this podcast, I interview Erick Simpson and Todd Haugland.

 

Erick Simpson

Erick Simpson

Erick Simpson is the VP and CIO, of SPC International – see http://www.spc-intl.com.

Erick was one of the panel members on Cloud Services and bundling. He also made a presentation on “Value Pricing.” I asked what that is and Erick explained. Instead of taking costs plus x%, value pricing focuses on identifying the client’s pain and pricing services with client pain relief in mind.

Note that this is a different kind of sales process, and is focused on clients who approach technology from a strategi perspective. Luckily, Erick is convinced that anyone can learn this process.

For more information, see SPC, International at http://www.spc-intl.com.


 

Todd Hauglund is the Lead Sales Engineer for MAXfocus by LogicNow.

Todd Haugland

Todd Haugland

Todd presented an in-depth Preday training called the “MAXfocus Remote Management Academy Classroom Training Day.” As you can hear in the interview, I gave him some grief for that title. Todd tells us something about that training, which he’ll be repeating in New York in November.

But more importantly, Todd wanted to talk about the big MAX 2015 U.S. conference that’s coming up Tues-Thurs in Washington, DC. The conference is September 9-11.

The conference will have Five tracks – and Todd is presenting an entire track by himself! Other tracks include technology, business, vendors, and sales.

MAX will be making some big announcements about new features as well as filling in some details about announcements that have recently been made. Last week then released new pricing to customers and announced that they will be switching to Bitdefender for anti-virus.

Because I saw the announcements in Australia, I know the biggest announcements that will be made a few days from now. – And I’ll report those right here. So subscribe to the SMB Community Podcast and don’t miss the news!

MAX currently has more than 12,000+ partners. Todd says they are very close to 13,000. Growth has been spectacular.

Find out more about MAX at https://www.maxfocus.com/

Find out about the conference at http://conferences.maxfocus.com/us-2015/

… And follow the MAX IQ blog at https://www.maxfocus.com/blog/

 


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Aug 24, 2015

Earlier this year I spoke at the Retail IT VAR of the Future Conference, sponsored by Business Solutions Magazine.

In this interview, I talk to Jim Roddy, President of BSM, about the upcoming conferences called Channel Transitions. The conferences will be:

Chicago – Sept. 24th

and

Orlando – Nov. 5th

You can find out more at www.channeltransitions.com or www.BSMInfo.com.

Jim Roddy

Jim Roddy

The conferences will focus on transitioning to recurring revenue models. Traditionally, Business Solutions subscribers (about 40,000) have included a large number of businesses with vertical markets in POS (point of sale) and barcode technology.

Jim mentions an interview with Greg Dixon from ScanSource called Managed Services Tsunami. You can read that article here: http://www.bsminfo.com/doc/a-managed-services-tsunami-in-pos-bar-coding-is-coming-don-t-say-you-weren-t-warned-0001.

Note: You can get into these conference free of charge with the checkout code PODCAST01.

 

Additional Contact info:

Web – www.BSMinfo.com
Blog – blog.BSMinfo.com
Twitter – @Jim_Roddy
Facebook – https://www.facebook.com/pages/Business-Solutions-Magazine/302094311173
LinkedIn – https://www.linkedin.com/pub/jim-roddy/6/523/a68
YouTube Channel – https://www.youtube.com/user/BSMinfo


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Aug 20, 2015

Sell My MSP!

What a great idea!

I love the new project from Managed Service rock stars Amy Babinchak and Rayanne Buchianico for a number of reasons.

Their new project is called Sell My MSP and the web site is www.SellMyMSP.com. It’s a new clearinghouse for people looking to buy or sell an I.T. business.

Sell My MSP

Sell My MSP

The first reason I love this project is that it’s very educational. You can request an evaluation of your business right away.  But you can also get some forms and worksheets to “prep” your business for sale. Those will give you some checklists that are educational to go through.

Second, Amy and Rayanne are totally focused on the reality of selling a business. Some people have unrealistic expectations about the value of their client list, the role of debt in the process, and the timeline needed to complete a sale.

Amy talks about the “strategy” of letting a business winnow down until there are just a few clients left. Rayanne mentioned the need to put debt outside the sales process. Both of them talk about having a long-term plan for selling your business.

 

What’s your exit strategy?

The service – Sell My MSP – is a clearinghouse. Prospective sellers can list their business anonymously, so clients and investors can’t tell that your business is for sale. Of course identities of buyers and sellers are revealed at some point.

Unlike many listing services that don’t focus on the SMB space, Sell My MSP does not take a piece of the action or base fees on a percentage of the sales price. There’s a flat fee for buyers and a flat fee for sellers. And BOTH are at a reduce site during the introductory period.

So check it out today. They have a new blog, so subscribe to that as well.

You never know when you might find it useful!


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Aug 12, 2015

While I was down under at the MAXfocus partner conference in Melbourne, Australia, I talked to a couple of the sponsors in the back of the room.

Mark Winter

Mark Winter

Mark Winter from Rapid Fire Tools was promoting their Network Detective product. Rapid Fire Tools (www.rapidfiretools.com) already has a presence in Australia. Mark was here to meet partners as well as sign up some new partners.

In this interview we discuss HIPAA equivalent issues in Australia as well as the global PCI standards. Mark also had some good conversations with distributors in Australia. So things are looking great for them!

Contact info:

Sales@rapidfiretools.com

Web – www.rapidfiretools.com

Phone – +1 678-323-1300

 


 

Jerry Koutavas

Jerry Koutavas

I’m always happy to run into Jerry Koutavas – even when I’m not expecting it.

Jerry and the ASCII Group were in Melbourne to support MAX as well as test the waters with regard to expansion of ASCII into Australia. Of course I used the opportunity to probe about specific programs they might be offering. I’ve always loved the ASCII Group and think the folks down under will be well serviced by them!

Jerry gave a wonderful presentation about using publicly available tools to dig into prospective clients. He used a local business owner he found on LinkedIn as his example. It was quite amazing how much information Jerry could dig up in a very short time span.

Here in the U.S., ASCII is preparing for their bill “ASCII CUP” competition and end-of-year conference in October in Irvine, CA. I will be speaking there, so check it out – and join us if you can!

Find out more about the ASCII SMB Success Summits and the Fall conference at http://www.asciievents.com/.

 


 

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Aug 11, 2015

While I was in Australia for the MAXfocus Partner Conference, I was quite impressed with their plans to data mine their own tools.

Dave Sobel

Dave Sobel

I caught up with Dave Sobel, Director of Partner Community for LogicNow (MAXfocus). Dave’s team is responsible for the MAX partner conferences and they did a great job with this one.

I asked Dave about the whole “Big Data” initiative at MAX. He was very excited about the possibilities. As he says in the interview, MAX has billions of data points to analyze, not just from how their tools are used, but for end-user computer systems as well.

Dave gives some hints about the big announcements coming from MAX at the U.S. Conference next month. He also brags up his team in Australia.

 


 

Dana Bullister

Dana Bullister

 

Next I talked to Dana Bullister, a Data Scientist for LogicNow. Of course I thought they had one. She assures me that they have a whole team of Data Scientists (isn’t that a cool title?).

Dana talked about how the data are gathered and used. She makes the point that the concept of “best practices” takes a different angle when you look at how hundreds of thousands of machines are configured and maintained. With almost 20,000 partners, LogicNow supports an amazing array of end-points.

One of the coolest concepts they’re working on is predictive failure of equipment. When you can isolate all the servers with a specific motherboard or hard drive, and you see problems across thousands (or tens or hundreds of thousands) of machines, it becomes possible to assign probabilities that a given component or system will fail. The Data Folks at LogicNow are working to make that service possible.

 


 

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Jul 10, 2015
Todd Billiar

Todd Billiar

Yesterday I talked with a couple of pros about the hiring environment for small IT shops. The good news: According to Todd Billiar from VAR Staffing, there’s about a 1-2% unemployment rate for I.T. Consultants. The bad news: Everyone wants more money – even if they’re not qualified.

This podcast includes interviews with Todd as well as Josh Peterson, one of the great coaches in the IT community.

Todd recently published an article in ChannelPro SMB magazine. That got me thinking about the best interviewing approaches today. I discovered that he’s got all kinds of great information about the trends in our industry today. Here we talk about some of those trends, including the rising cost of technicians as well as the types in highest demand.

Todd’s Billiar Contact Info:

www.varstaffing.com
email tbilliar@varstaffing.com
Phone 972-847-0566


 

 

Next up I talked to Josh Peterson about the recruiting/hiring process. Josh is a firm believer that you should also be talking to people about working for you.

Josh Peterson

Josh Peterson

Like everything else in business, you should be prepared for the “urgent” situation when you need a new technician. You need to avoid hiring because you’re in a panic. You need to avoid hiring with a single interview, or the the person who walks in the door.

Josh also gives some great advice about making the most of the first day, first week, and 30-60-90 days. Even if you don’t execute that flawlessly, having a plan before you need it will be very helpful.

Finally, Josh talks about the best interview technique for getting the information you need from technicians.

Josh Peterson’s Contact Info:

www.beringmckinley.com
Blog: www.jo-sh.com
josh@beringmckinley.com
Phone 212-203-1364


 

A Few Other Resources

 

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Jul 8, 2015

Odd TuesdaysCatch our July 7th and last episode of Odd Tuesdays where Carbonite’s Dave Maffei joins the show to give MSP tips on working with millennial SMB owners.

Dave’s tips recently featured in ChannelPro magazine. Dave also talks a bit about Carbonite’s partner program.

Check out the episode HERE.

Odd Tuesdays listeners are encouraged to take advantage of the OddTuesdays show coupon at the MSP store.

That coupon expires at the end of July.

You can receive 20% off store-wide with the coupon.

SMB Books

Jun 20, 2015

Dave Seibert joins me for a look at tapping into Community Knowledge.

Dave Seibert

Dave Seibert

This conversation flows from a presentation I saw Dave give in Anaheim last year at the SMB Techfest (www.smbtechfest.com). In fact, I liked the presentation so much that I asked Dave to create a new version for the SMB Online Conference.

There are people “talk” community and there are people who “do” community. Dave does community ALL THE TIME! He was just named as one of ChannelPro SMB’s top 20/20 visionaries. And that’s the tip of the iceberg after his recognition as a Microsoft MVP, SMB 150 honoree, MSP 250, VP of the So Cal IAMCP chapter, a major player in the SMBTN, and so much more.

WHY does Dave participate in all those things and more? Because he totally understands the value of participating in the community.

In this podcast Dave talks about how he garners knowledge on new topics and challenges as an IT professional by engaging in conversations at various SMB channel events. Then he gives some notes from his upcoming presentation. In all, he sprinkles in great advice and perspective from someone who is a great example for the rest of us!

 

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Jun 18, 2015

I had a great catch-up chat with Harry Brelsford from SMB Nation. He’s busy with a couple of things going on at once. I know: Shocker! 🙂

First up, SMB Nation is putting on the first “Behind the Curtains” training on Windows 10, in association with Microsoft. This is a vendor-free event. It is also sold out – but Harry has a waiting list. So be sure to register because that will guarantee you’re on the list to get information about the next big Windows 10 event.

Details at the Events Page at SMB Nation.

 

The much bigger event is SMB Nation / Office365 Nation’s Get Connected event.

Details are at http://getconnected.o365nation.com/ – including the agenda and speaker lists.

Get Connected happens August 4-5 and focuses on Office 365, Windows 10, and Azure.

As their web site says:

“Bringing together Office 365 and Win10 experts, thought leaders, and a wide range of IT Professionals, THE Get Connected event provides you the opportunity to gain the knowledge, skills and tools you need to support your organization. Learn how to incorporate the industry best practices at more than 20 educational sessions tailored to Office 365 and Win10. Join us to learn and explore bench marking features of Office 365 and Win 10 via this two day online conference August 4 and 5th, 2015, from the comfort of your desk.”

The fun starts at 7:00 AM (Pacific) on Tuesday, August 4th. Sessions go through 4:00 PM that day. On the 5th, sessions are 7:00 AM until 1:30 PM.

Harry Brelsford

Harry Brelsford

Topics scheduled so far include:

  • Office 365 Licensing
  • Office 365 Click-To-Run Deployment
  • Making Money with clients on Office 365
  • Line of Business Apps/Integration
  • SharePoint Online and OneDrive for Business
  • Migration
  • Introduction to Windows 10
  • Windows 10 Security
  • Windows 10 and Universal Applications
  • Windows 10 and the Internet of Things
  • Windows 10 Sales and Support Opportunities

 

Interviews with Harry are always fun and informative.

 

 

Listen Now:

Listen to the Podcast.

ListenNowGuy

 

 

 

🙂

Jun 17, 2015

Odd TuesdaysCatch our June 16th Odd Tuesdays episode!

Ulistic Founder and CEO Stuart Crawford joins the program to talk about the types of marketing services they offer MSPs as an outsourced option.

IT Innovators’ Dave Seibert and resident Oddball Rayanne Buchianico also join this episode – with a healthy dash up current Tech events and news stories thrown in.

Check out the episode HERE.

Odd Tuesdays listeners are offered discount codes for the upcoming 4th annual MSP online conference. Be sure to listen out to save $$!

SMB Online Conference

 

Jun 3, 2015

Odd TuesdaysCatch our June 2nd Odd Tuesdays episode! eFolder’s Ted Hulsy joins the show and talks about client misconceptions on data loss risks and about their Cloudfinder solution.

One of our resident Oddballs, Manuel Palachuk, also features in our Oddballs segment to talk about how to motivate wayward technicians.

Check out the episode HERE.

And listen out for discount codes in the show to MSP classes & conferences like Time To Thrive-2015!

MSP Conference

 

May 21, 2015

Business SolutionsWe are joined by Bernadette Wilson, Associate Editor of Business Solutions Magazine, in our May 21st episode of Odd Tuesdays.

Bernadette talks about the resources and events Business Solutions provides for MSPs, to include information on their Channel Transitions conference tour (with a special discount code given to Odd Tuesdays listeners good for a free conference pass.).

Rayanne Buchianico

Resident Oddball Rayanne Buchianico also joins the show in our Oddballs segment to share QuickBooks tips for MSPs.

Check out the episode HERE.

And listen out for more discount codes in the show good for upcoming events such as the Time To Thrive-2015 MSP Online Conference!

SMB Online Conference

May 6, 2015

Robert CraneOur May 5th episode of Odd Tuesdays featured SharePoint & Office365 Expert Robert Crane talking about his consultancy and resident Oddballs Manuel Palachuk talking about head hunting for techs.

Manuel Palachuk

 

 

 

Check out the episode HERE.

And listen out for the episode coupon to save $$ on the upcoming 4th annual MSP Online Conference!

SMB Online Conference

 

May 4, 2015

Last week we had a report from Robin Robins’ Big Seminarwww.robinsbigseminar.com. This is the second report on that event – featuring an interview with Robin herself on why this event is different from other events in the community.

In this podcast, I interview four folks: Nadia Karatsoreos from MAXfocus, Stephen Swavley from Documentation Toolkit, Rob Rae from Datto, and Robin Robins from Technology Marketing Toolkit. The first three are vendors. As you know, I love vendors because the pay the bills at these events. They literally make it possible for us to have channel-related events.

 

Nadia Karatsoreos

Nadia Karatsoreos – MAXfocus

Nadia Karatsoreos – http://conferences.maxfocus.comwww.maxfocus.comhttp://youtube.com/maxfocus

 

Stephen Swavley

Stephen Swavley – Documentation Toolkit

Stephen Swavley – www.doctoolkit.com

 

Rob Rae and Robin Robins

Rob Rae and Robin Robins

Rob Rae from Datto with Robin

www.Datto.com – Rob@datto.com

 

Special Musical note . . . Music for this episode courtesy of Holland Marie . . . www.hollandmarie.com

Holland Marie

Holland Marie

Used with permission of the artist.

 

Listen to all four interviews and my commentary here:

Listen to the Podcast.

ListenNowGuy

 

 

 

🙂

Apr 29, 2015

Our April 21st episode of Odd Tuesdays features SaaSMAX CEO Dina Moskowitz and VP Partner Clinton Gatewood discussing the marketplace they have available of reseller-friendly SaaS applications.SaaSMAX

Rayanne Buchianico
One of our resident Oddballs also joins the show to share some “keeping it simple” MSP business accounting tips.

Check out the episode HERE.

And as always, every episode of Odd Tuesdays includes a special listener coupon for various upcoming MSP events and educational materials. Listen out and save on events like below!

MSP Conference

Apr 29, 2015

We had a great time in Nashville for Robin Robins’ Big Seminarwww.robinsbigseminar.com.

I love this event because it’s crowded with great partners who are totally dedicated to working ON their business (see my Small Biz Thoughts Blog post on this).

In this podcast, I interview four folks: Jan Spring from eFolder, Jeff Dryall from Plan27, Nathan Brebner from Sandler Partners, and Bab Farkas from Computerama in Freeport, NY. The first three are vendors. One of the reasons I like to interview vendors is that they are in business to make money for us. Those who do a good job making money for us become partners for life. The vendors also help to make possible the events we attend!

 

Jan Spring efolder

Jan Spring efolder

Jan Spring – jspring@efolder.com – www.efolder.com

 

Jeff Dryall and Karl Palachuk

Jeff Dryall and Karl Palachuk

Jeff Dryall – www.plan27.ca

 

Nathan Brebner

Nathan Brebner

Nathan Brebner – www.sandlerpartners.com

 

Bob Farkas

Bob is an I.T. Provider from Freeport, NY. I wanted to interview him because he has such a unique vertical. If you’ve ever thought about focusing on a specific vertical, give this a listen!

 

Listen to all three interviews and my commentary here:

Listen to the Podcast.

ListenNowGuy

 

 

 

🙂

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