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SMB Community Podcast by Karl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community. By Karl W. Palachuk
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SMB Community Podcast by Karl W. Palachuk
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Now displaying: 2016
Oct 31, 2016

You know I’m all about SOPs (Standard Operating Procedures). So I was happy to talk to Raj Goel about his “SOP Culture” project. He has defined a series of SOPs for I.T. Professionals. They are available on a subscription basis.

Check out the interview here:

 

This interview is about half an hour. Links mentioned in the video are linked below.

 

Audio
Listen to the Podcast.

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Links mentioned in this podcast:

 

Andy Parkes’ Blog:

http://andyparkes.co.uk/blog

 

Jay McBain on the most visible leaders in the channel:

http://www.jaymcbain.com/2016/10/100-most-visible-channel-leaders-2016.html

 

Raj on Creating Obvious SOPs:

https://www.brainlink.com/creating-obvious-sops/
Raj on SOPs:

http://www.sopculture.com/secret-to-brainlinks-success-process-and-sops/
VIDEO that you should watch before or after this interview:
https://youtu.be/HD-8eB20M6c

🙂

 

Sep 22, 2016

I had a great talk with Rayanne Buchianico yesterday. We covered Sell My MSP, QuickBooks, important reports to run for your business, and the next course she’s teaching over at Great Little Seminar in October.

Here’s the video:

 

Audio
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ListenNowGuy


Links mentioned in this podcast:

 

Robert Crane’s Blog:

http://blog.ciaops.com/2016/09/azure-site-recovery-is-cool.html

 

Andy Parkes’ Blog:

http://andyparkes.co.uk/blog/index.php/2016/09/13/command-prompt-and-the-clipboard/

 

Rayanne on Robert Crane’s Podcast:

http://ciaops.podbean.com/e/episode-112-rayanne-buchianico/

 

Sell My MSP:
http://www.sellmymsp.com/
Rayanne Buchianico
Accountant and MSP Business Consultant

Rayanne has over 25 years of accounting, tax and business experience in the SMB sector. She specializes in working with IT Professionals and MSPs to improve profitability through accounting systems, financial reporting, and PSA integration.

Rayanne was awarded the 2012 Jim Locke Memorial Community Award by SMB Nation and SMBTN and was named to the SMB 150 list by SMB Technology Network (SMBTN) and SMB PC magazine in 2011 and 2012. She partnered with Bigger Brains to provide the QuickBooks 2013 video training course.

She is the founder and leader of the Tampa Bay IT Pro Group, and is the past Treasurer of the Global IT Community Association for both the North American Board and the Global Board.
Rayanne is the owner of ABC Solutions, LLC in Clearwater, Florida. ABC Solutions provides accounting, tax, and accounting systems consulting services to SMB IT companies throughout the United States.

 

The course: Financial Processes that Make All The Difference

 

Xero

https://www.xero.com/us/

 

PeachTree – MAS90 – Business Works

http://www.sage.com/us/sage-50-accounting

 

Great Plains / Microsoft Dynamics

https://www.microsoft.com/en-us/dynamics/small-midsize-business.aspx

 

Topics for this class include:

  • Separation of duties – Handout includes a list of accounting/financial duties for students to complete
  • What services are profitable
  • Separating out information on the P&L for management decisions
  • Entities and tax considerations – understanding how your entity is taxed. Handout is a tax projection worksheet for 2014 taxes
  • Cash flow forecasting – Handout is a cash flow projection spreadsheet to forecast revenues and expenses
  • Understanding margins and ratios – Deep dive into the P&L and Balance Sheet to understand how the numbers work together to make decisions. Handout is a worksheet on calculating and
  • understanding the ratios & margins.
  • Understanding the balance sheet
  • Controlling inventory & Cost of Goods Sold
  • Action plans for success
    . . . and More!

 

🙂

 

Aug 31, 2016

I interviewed with Dave Seibert from SMB TechFest about the Fall show. This event is held four times per year in Anaheim, CA.

This is always a good event. And this year, I’m pairing it up with my 12th Annual Fall Seminar. More about that on a future podcast.

 

 

Audio
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Links mentioned in this podcast:

 

 

The Need to Know Podcast (Robert Crane)
http://blog.ciaops.com/

How to Manage Your Daily Workflow (LogicNow blog)
https://www.logicnow.com/blog/how-manage-your-daily-workflow

3 Magic Questions a Sales Manager Must Know (Ken Thoreson)
http://yoursalesmanagementguru.com/2016/08/3-magic-questions-a-sales-manager-must-know/

Attend SMB TechFest for free at …
http://www.SMBTechFest.com/karl

Karl’s Fall Seminar
http://www.smbpreday.com

🙂

 

Aug 23, 2016

We’re kicking off a whole new podcast series here at SMB Community Podcast. So subscribe today so you don’t miss a thing.

We’re going to be doing a series of “video call” podcasts of about 30 minutes each. These will be recorded as both a Video and as an Audio download. So you can decide whether you want to watch or just listen.

To kick off the new series, I talked with Amy Babinchak from Third Tier and Sell My MSP. Amy is very well known in the SMB IT community. Recently, she’s noticed that there are a lot more buyers looking for MSPs than there are sellers listed to sell their business.

One reason for this, she believes, is that there’s a myth in the community that a small MSP has no value. I’m not sure where that myth originated, but it’s one of the things people keep telling each other over and over again.

Amy has a very different perspective: If you’ve been making money in your business for 10-20 years, it has value and it can be sold. You just need to find the people who are looking to buy. A lot of buyers want to be anonymous, though, so their competition doesn’t find out that they’re in expansion mode.

That’s where Sell My MSP comes in. It’s like a dating service for your business . . . except you can’t use a ten year old picture. The site includes a tool you can use to get some idea of what your business is worth.

Get all the details – and more – in the interview:

Video

 

 

Audio
Listen to the Podcast.

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Links mentioned in this podcast:

– Lisa Hendricks’ Call That Girl Office 365 Podcast

Blogs
The Three Biggest Mistakes Non-IT People Make When They Plug Things In

New Ransomware Kit Materials Released

– Blog series on Documenting New Server Install

Amy Links
Third Tier Consulting

Sell My MSP

Infographic Maker

🙂

Jun 3, 2016

Alistair ForbesI had a great conversation with Alistair Forbes, the new Managing Director of SolarWinds MSP (formerly the General Manager at LogicNow).

In case you missed the news yesterday, SolarWinds MSP bought LogicNow. LogicNow CEO Walter Scott now becomes the Executive Vice President of Solarwinds MSP. And Dave Sobel retains his title as Senior Director of Partner Community and Field Marketing. I exchanged a few emails with Dave as he’s traveling in Portugal right now. He is very excited and positive about the changes ahead.

Change brings uncertainty, and I’ve received lots of emails and requests for information about this merger. So I asked Alistair to join me for a quick conversation to answer the big questions. This interview is about 15 minutes.

More details about this interview are on my blog at http://blog.smallbizthoughts.com.

As always, I am impressed with the LogicNow team’s openness and willingness to directly answer the major questions being asked online and in the forums. It’s a period major change, so there’s some natural “fear uncertainty and doubt.” But it looks like a great move in the right direction for LogicNow partners.

More information about SolarWinds MSP is here: http://www.solarwindsmsp.com/

More information about LogicNow is here: https://www.logicnow.com/


Listen Now:

Listen to the Podcast.

ListenNowGuy

🙂

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