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SMB Community Podcast by Karl W. Palachuk

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Oct 31, 2016

You know I’m all about SOPs (Standard Operating Procedures). So I was happy to talk to Raj Goel about his “SOP Culture” project. He has defined a series of SOPs for I.T. Professionals. They are available on a subscription basis.

Check out the interview here:


This interview is about half an hour. Links mentioned in the video are linked below.


Listen to the Podcast.


Links mentioned in this podcast:


Andy Parkes’ Blog:


Jay McBain on the most visible leaders in the channel:


Raj on Creating Obvious SOPs:
Raj on SOPs:
VIDEO that you should watch before or after this interview: