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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Nov 9, 2023

1.) MSP Question of The Week 
What do you do when your customer hires one of your employees? Have you prepared with a non-solicitation in your agreement?  Did they let you know in advance or hire behind your back? Do you contact them?
All the questions answered with Host James! 
2.) Five Minutes with a Smart person –   Steven Frank of TDSynnex
TDSynnex is MUCH MORE than a distributor, they are a partner
We discussed resources that my customers use to grow and scale their business - real world success stories shared
3.) Notes on the News Topic 
Host James addresses the most recent burning topics:
1. The 23andMe Breach – what should you do?
2. Scalepad acquires QUOTER
3. When do you hire someone BETTER than you?

Our upcoming events:

Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – 
Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop

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