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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by James Kernan and Kernan Consulting. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

  1. All Episodes
  2. 2023
  3. 12

Big Tech Layoffs Coming

Dec 28, 2023

1.) MSP Question of the week:  Will the US economy adversely affect my business? 
       
In summation, it will...if YOU let it. And what does tabasco hot sauce have to do with you?
 
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2.) Notes on the News
 
Tech lay offs yet again! Google, Amazon and Snap are among latest to announce major layoffs.
 
See:

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Desmystify Selling with Microsoft with Rob Fegan

Dec 21, 2023

Host James sits down with Venvito's Founder Rob Fegan on partnering with Microsoft. 

Venvito was formed to teach other Microsoft partners how to harness the scale and reach of Microsoft's field teams. Sharing with other owners, founders, and leaders the messaging, the mechanics, and the mindset necessary to partner with...

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The Best Commission Plan for Salespeople

Dec 14, 2023

Today the SMBCP is whole again: Karl is back! 
 
 
1.) MSP Question of The Week
 
What is the best commission plan for salespeople? 
 
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2.) What's New in the News 
 
OPEN AI – blew up!
 
And ransomware attacks are on the RISE! 
 
Ransomware attacks have surged in recent years; this has led to significant...

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Julian Caldwell: What CIOs Look For in an MSP

Dec 7, 2023

In this week's edition of SMBCP, we sit down with the Chief Information Officer of TS Banking Group, Julian Caldwell.

We discussed how to get into the door with executives--What are they looking for in MSPs? And hpw to become "Sticky" Long Term strategic partners with your customers?

Listen today to see why most MSP's...

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