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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by James Kernan and Kernan Consulting. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Feb 26, 2014

3D Printing – An Interview with Alan Ware

 

Sacramento has a great organization called Hacker Lab – part hacker space, part maker space, and part co-working space. I joined last year and plan to cover a number of subjects related to the things they do there. This includes programming, Arduino, robotics, 3D printing,...


Defining Your MSP Role – From Turning a Screw Driver to C Level Executive

Feb 18, 2014

Odd TuesdaysOn Feb. 18th’s episode of Odd Tuesdays, Karl speaks with GFI Max’s Dave Sobel and GFI client Neil Holme, from Impact Business Technology. There is discussion on how one defines their MSP role to their clients.

Dave says it important MSPs become bolder in the way they define their role to their clients. He maintains...


Results Software – Integrating Outlook, QuickBooks, and Constant Contact

Feb 4, 2014

On the latest Odd Tuesdays Podcast, Karl talks with Result Software’s Sam Saab, about their Results Customer Relations Management (CRM) offering, which can incorporate data from QuickBooks, Outlook, and Constant Contact.

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Amy Babinchak also joins Odd Tuesdays in the first (of soon to be many) Oddballs segment. Amy is...