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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Oct 27, 2022

Host Karl speaks with Anne Hall.

Anne Hall is the owner and founder of ITagree – The Agreement Lifeguard, providing legal agreements-as-a-service globally.

Anne recognized just how much IT companies struggled with customer agreements so she decided to put her 25 years’ experience as an IT lawyer in New Zealand to...


Oct 20, 2022

Host Karl speaks with Donna Turgeon.

In her role as head of channel, Donna will lead Infosec’s channel sales team and indirect go-to-market strategy, operations and revenue globally.

Donna brings 30 years’ experience driving indirect and direct revenue, ensuring customer success, delivering global GTM...


Oct 13, 2022

Host Karl speaks with Dave Charest.

Dave Charest is Director of Small Business Success at Constant Contact, the online marketing leader trusted by millions of small businesses. In his role, Dave acts as an educator and an advocate for small business leaders, marketing professionals, and nonprofits by providing them with...


Brian Laufer - Overcoming Supply Chain Issues for the MSP

Oct 6, 2022

Host Karl chats with Brian Laufer.

Brian Laufer is the Vice President of QuoteWerks. With a background in IT consulting, software development, and government contracting, he works to ensure business owners and sales professionals have the tools they need to obtain their goals. Brian makes this happen through educating...