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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by James Kernan and Kernan Consulting. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Nov 24, 2022

Fire Clients - or Prune Your Client Garden - with Erick Simpson and Karl Palachuk

Recently, our friend Erick Simpson blogged that "end of year" is a great time to fire some clients. He and Karl are pretty much in agreement on that, but look at it from different perspectives. 

Erick was on the ChannelPro Network podcast...


Nov 17, 2022

Jost James sits down with Hartland Ross.

Hartland Ross is a digital marketing strategist, founder and president of eBridge Marketing Solutions – a digital marketing agency and M&A advisory firm founded in 2001 catering to IT service firms providing opportunities for growth through acquisition and & organic marketing...


Nov 10, 2022

Host Karl sits down with Loren Williams of PCs for People.

After more than 25 years working for IBM and other companies that bought, sold, and leased computer equipment, Loren Williams moved to the non-profit sector joining PCs for People in 2021. Loren focuses on building relationships with organizations that want to...


Nov 3, 2022

Host Karl speaks with Patrick and Mike Clements of SherpaDesk. 


As co-founder and CEO of SherpaDesk, Patrick is committed to delivering a powerful easy to use professional services automation (PSA) solution that simplifies the three core activities of MSPs and IT Service Providers; track customer requests, log...