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SMB Community Podcast by Karl W. Palachuk


Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Sep 24, 2020

Today's guest is Victor Raessen, founder of MSP Navigator.

What are the first three questions every new MSP asks?

1) How do I get clients?

2) What are you using for RMM?

3) What are you using for PSA?

Victor won't help you for #1, but MSP Navigator is designed to help you with #2, #3, and all the other "What are you using for" questions.

Victor has worked in the IT Managed Services space for more than 20 years and has experience from both the MSP and the vendor side of the business. Victor is the founder of MSP Navigator, an online platform that helps IT managed service providers keep track of their technology stack and discover new services.

MSP Navigator was founded in 2019 to provide the most comprehensive and curated overview of available technology solutions in order to help organisations in their digital transformation journey.

Built for MSP looking to manage and optimize their Technology Stack, It offers a free and curated overview of almost 900 products from 450 vendors in 77 different categories.

Both MSPs and vendors can self onboard and self manage their profiles. MSP Navigator has had attention from IT Channel Pro, TechTarget and ChannelE2E.

The platform allows you to perform an audit on your current tech landscape by telling the platform about the products you are using today. It presents you with an overview of the products and services in your tech landscape, visualized with smart product cards across different categories. The product cards contain links to the vendors web pages, support and social networks.

Product cards can be used to keep track of information such as notes, the internal product champion, product status. You can indicate your relationship with the product (reseller, integrator, developer) so other users can contact you through your public profile if they need help. The platform can suggest products and services in underrepresented categories, for example based on the NIST cybersecurity framework.

Soon, the platform will let you keep track of your product spend, get notifications on upcoming renewal dates and view feedback from peers that have been using products you’re interested in.

Link:

https://msp-navigator.com/msp

:-)