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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by James Kernan and Kernan Consulting. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Nov 28, 2024

Another fun week of James and Amy! Following Halloween, James and Amy shared their mission of Halloween costumes and handing out Halloween candy. Kicking off this week's episode, DATTOCON missed out an opportunity for press and hype.  From lack of a major announcement, there is a PR opportunity missed. 

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1.) MSP...


Nov 21, 2024

Hosts James and Amy are back this week to discuss the series of noteworthy headlines from this week as well as this week's MSP question of the week.

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1.) Notes On The News

  1. IT Nation - one announcement
  2. CompTIA Aquired - New Divisions will be created
  3. Department of Labor - Ruling for Overtime Labor

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2.) MSP...


Nov 14, 2024

Hosts James and Amy sit down this week to discuss key performance indicators (KPIs) that can be used to measure success with your business.

 

1.) MSP Question of the week:  

What reports or KPI’s do you need to manage your business? 

Article by Amy: