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SMB Community Podcast by James Kernan


Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Jan 19, 2023

Amy B. is off to England so it's up to Karl, Amy L, James, and content creating AI to get us through the day...


 

Segment One: Customer Service gone Awry - Noma, Rated the World’s Best Restaurant, Is Closing Its Doors

https://nyti.ms/3GQgMgQ


Segment Two: The Economy and CMIT Aquired!

James, our in-house sales specialist, shares the forecast for Q1 and Q2. 

Followed by some great news with Amy L. Speaking of Amy, what is Amy B up to and where has she gone?


Segment Three: AI - chatGPT 


https://www.technologyreview.com/2022/12/19/1065596/how-to-spot-ai-generated-text/#:~:text=Researchers%20at%20Harvard%20and%20IBM,generated%20by%20a%20computer%20program

Karl tests out the chatGPT waters:

"Karl: regarding the book great by choice, what are the top lessons about culture

chatGPT:
The book "Great by Choice" by Jim Collins and Morten T. Hansen explores the factors that contribute to success in business. According to the authors, one of the key lessons about culture is the importance of creating a culture of discipline. This means having a clear set of values and principles that guide decision-making, and a consistent approach to achieving goals. Additionally, the book emphasizes the need for a culture of productive paranoia, where leaders are constantly aware of potential threats and take proactive measures to mitigate them. Another important aspect of culture highlighted in the book is the need for a culture of innovation, where experimentation and risk-taking are encouraged and rewarded.

Karl: give me that as a folk song

chatGPT:

Verse 1:
Discipline is what we need
To guide us on our journey
With values and principles
We'll make the right decisions

Chorus:
Great by choice, we'll be
With a culture that's disciplined
We'll succeed, you'll see
With a clear path and vision

Verse 2:
Productive paranoia's key
To stay ahead of the game
We'll be aware and take action
To keep us from going insane

Chorus:
Great by choice, we'll be
With a culture that's paranoid
We'll succeed, you'll see
With a plan and strategy deployed

Verse 3:
Innovation is what we'll bring
To keep us on top
We'll experiment and take risks
And never, ever stop

Chorus:
Great by choice, we'll be
With a culture of innovation
We'll succeed, you'll see
With new ideas and invention

Outro:
With discipline, paranoia and innovation
We'll be great by choice, you'll see
With a culture that's strong and true
We'll achieve success, it's guaranteed."


Resources and Links: 

Karl’s Annual State of the Nation Address 

https://mspwebinar.com/

James Event

http://bit.ly/kernanmastermind

Amy B's Peer Group

https://www.thirdtier.net/2023/01/02/new-growth-focused-peer-group/ 


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