Info

SMB Community Podcast by Karl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community. By Karl W. Palachuk
RSS Feed
SMB Community Podcast by Karl W. Palachuk
2020
July
June
May
April
March
February
January


2019
December
November
October
September
August
July
June
May
April
March
February
January


2018
December
November
October
September
August
July
June
May
April
March
February
January


2017
October
September
August
May
April
February


2016
October
September
August
June


2015
October
September
August
July
June
May
April
March
February
January


2014
December
November
October
September
August
July
June
May
April
March
February
January


2013
September
July
June
May
March
February
January


2012
December
November
October
July


Categories

All Episodes
Archives
Categories
Now displaying: Page 1
Nov 19, 2012

I always like catching up with Dan Wensley from Level Platforms. Dan makes a point of starting out this interview with a ringing endorsement of the IT Nation conference.

LPI Working the CrowdLevel Platforms recently added helpdesk and NOC support for MSPs. The phones are answered in North America – primarily in Ottawa, Ontario. The key to success is the integration with clients’ existing RMM solution.

We talked quite a bit about the lessons from Hurricane Sandy and the power of cloud services during a disaster. Hurricane Sandy was a real test for how MSPs will react to disasters in the age of cloud-based management and disaster recovery.

Dan is proud of the performance of their NOC during the hurricane, and he’s confident that they will perform just as well in the next disaster.
Download the Interview with Dan Wensley from Level Platforms here.

For more information on Level Platforms, visit www.levelplatforms.com.
For more information on IT Nation, visit www.TheITNation.com.

For more information on ConnectWise, visit www.ConnectWise.com.
🙂

0 Comments
Adding comments is not available at this time.