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SMB Community Podcast by James Kernan


Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by James Kernan and Kernan Consulting. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Jul 21, 2022

Host Karl speaks with Lee Darke of Information Technology Service Providers of Canada, a non-Profit organization dedicated to the Canadian IT Services Sector. ITSPC's goal is to provide a membership-based approach to industry standardization that helps IT Service Providers align to a common standard of service delivery curated by industry peers.

And like other professional bodies ITSPC felt the need for standards in service delivery and conduct. ITSPC believes that we need a "Hippocratic oath" of IT service delivery, aligned with a set of standards that professionalize the provider and empower the client.

The time has come to ensure that IT services are delivered with a common goal and set of standards that clients can trust.


Resources and Links: 

https://join.itspc.ca

https://www.linkedin.com/company/itspc


https://twitter.com/itspcanada


https://www.facebook.com/itspcanada

 


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