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SMB Community Podcast by Karl W. Palachuk


Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Lead with Training, Follow With Managed Services

Mar 19, 2014

Odd TuesdaysOn March 18th’s episode of Odd Tuesdays, Karl talks to Chip Reaves, from Bigger-Brains, about their Bigger MSP Program.

The program is a high quality video series featuring online training for business professionals covering Windows 8, QuickBooks, Microsoft Office, Gmail, sales & marketing, and more.

There is some mention that MSPs often neglect to consider the budgets SMBs designate annually for training, which goes beyond the IT budgets MSPs normally target. In fact, it is noted that this can be a good angle in targeting more business, with MSPs first earning new clients based on business professional training offerings and then moving into a managed services soft sell. Karl mentions that another angle to consider is that as the economy begins to recover, there are untapped government grants that pay for people to get training. MSPs could educate themselves about such grants and include that in pitches to potential clients.

Also featured in this Odd Tuesdays episode is our returning Oddball Computer Wallah Bob Nitrio discussing Software Defined Networks (SDN).

You can find the March 4th Odd Tuesdays episode here.