Preview Mode Links will not work in preview mode

SMB Community Podcast by Karl W. Palachuk

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Mar 20, 2019

I caught up with one of my favorite coaches, James Kernan, a few days ago.

James Kernan

He was eager to talk about the Ten Best Practices for a Successful Sales Organization.

James runs the Millionaire Mastermind Group – Meeting in Orlando March 28-29. For more information, visit

You can also catch up with James at the SMB TechFest show in Anaheim April 18th.

Here’s a quick summary. But please watch the interview to get all the details:

Ten Best Practices for a Successful Sales Organization

  • Have a Sales Plan / Sales Strategy
  • Set goals and KPIs
  • Have USP
  • Create a compensation plan that’s not too complicated
  • Have a way to help the sales team with leads
  • Constantly educate the sales team
  • Have good communication
  • Get the right tools and CRM
  • Invest in support staff for the sales team
  • Document your sales processes!

Watch the interview:

Listen to the Interview (mp3)


[Sorry for my microphone problems. Something changed my settings and I didn’t notice until the recording was done.]