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SMB Community Podcast by Karl W. Palachuk

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Jun 29, 2018

James Kernan is a business, “success,” and sales coach. He has owned and built some very successful managed service companies.

This SMB Community Podcast with James Kernan covers “Gamification” within Your MSP. How do you motivate employees, make their job fun, and improve your success? Coach James Kernan gives you his best tips.

This includes his five points to keep in mind as you look to “gamify” goal setting within your team.

Note: The handout mentioned is linked from the SMB Community Podcast blog post is HERE in PDF format. That handout is on financial goals and KPIs.


Links Mentioned:

Web Site:

Check out the interview here:

This interview is 30 minutes.

Listen to the Podcast