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SMB Community Podcast by James Kernan


Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Jan 13, 2022

Host Karl caught up sales trainer and coach Gil Cargill to talk about the importance of business-focused communication during sales calls.

You hear it all the time: Don't talk about what you sell; talk about the client's needs. But how do you actually do that? How do you guide the conversation away from the price and still get the sale? Gil gives us some tips - and Karl back to get some juicy details.

Too many technicians think clients care about technology. They don’t. They care about how you can improve their profit, improve their productivity, or help with cashflow.

Gil gives some great tips on how to get the conversation started, and to get the prospect to buy in to a productivity audit. His approach is very conversational and is totally focused on the client rather than the technology.

Contact Gil for his free starter evaluation:

Web Site: http://www.gilcargill.com 

Phone: 310-447-4102

:-)

Sponsor Memo: Linode

Linode – a top Infrastructure as a Service provider, as voted by G2 and Trust Radius, has resources specifically for delivering digital experiences in the cloud with better ease and affordability while not being locked into long-term agreements and commitments.

Their guide, “The Golden Ratio of Price to Performance in Cloud Computing“ details how alternative cloud providers and open source tools can lower costs and ease moving to multicloud envoirments.

This resource and more at https://linode.com/mspradio

:-)