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SMB Community Podcast by James Kernan


Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Jul 18, 2012

This article was originally posted March 16, 2012 on Cloud Services Roundtable.

First Freeday Friday March Podcast Posted – US/UK Edition

 

This program was recorded and is posted here.

 

UK Partner Challenged with Time Management. US Partner Wondering About Hiring Techs.

The first UK/US show went off pretty well. Lots of questions. Totally different topics from the Oceanic edition yesterday. We start out with a partner who desperately needs a PSA system. It’s actually pretty amazing how many problems are solved with the right PSA tool.

Plus he got a little tough love.

On hiring, we talked about Craigslist, Monster, Career Builder, temp agencies, and strategies for direct hire of part-time technicians.

I am so grateful to the community for their participation here. It really is exactly what I was looking for. I get tons of email and I sometimes end up answering questions six months later. I feel bad, but I can only do so much. This allows me to answer more questions in a shorter time frame. What I was hoping for with this dual show is that there would be a wide variety of topics. That’s exactly what we got.

Thank you to everyone who participated – especially the folks who put themselves out there with tough questions about their business. We are a community, and that means relying on each other for support at times.

🙂