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SMB Community Podcast by Karl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community. By Karl W. Palachuk
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SMB Community Podcast by Karl W. Palachuk
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Now displaying: Category: Interesting People
Jul 18, 2012
This article was originally posted June 23, 2012 on Cloud Services Roundtable.

SMB Community Podcast: Chatting with Jeannine Edwards and Erinn Davis

Fifteen minutes of information and commentary.

– – – – –

I caught up with Jeannine Edwards (ConnectWise) and Erinn Davis (LabTech Software) and had a great discussion about what’s new, the community, IT Nation, and what they see for the SMB Community in the year ahead.

 

Download the podcast here.

Jeannine is the Director of Community for ConnectWise, LabTech, and Quosal. Erinn is the Community Manager at LabTech Software. Their job is to nuture the complete communication cycle between the ConnectWise / LabTech / Quosal family of products and their clients.

One of the best guidelines these folks have is: “If it can be monitored and managed,  it can be put in a contract.” (And of course it can then become recurring revenue.) In the end, it’s all about predictable costs for the client and predictable revenue for the consultant.

Jeannine will be one of the keynote speakers at the SMB Online Conference next week. Her talk there is on Five Proven Strategies to Triple Your Cloud Profits – Even If You Have No Cloud Strategy Today. Read more about that at www.smbonlineconference.com.

 

Our discussion covered cloud services, the hype in the market, the future of growth in our business, and a lot more! Check it out.

For more information, see

– www.connectwise.com

– www.labtechsoftware.com

– www.quosal.com

– www.TheITNation.com

– Facebook.com/connectwise

– Facebook.com/labtechsoftware

– Twitter.com/connectwise

– Twitter.com/labtechsoftware

🙂

Jul 18, 2012
This article was originally posted June 15, 2012 on Cloud Services Roundtable.

Thomas Dawkins Introduces Microsoft Technical Communities

 

While attending the Microsoft TechEd North America conference last week, I literally ran into Thomas Dawkins just wandering the floor. Thomas is a senior IT Pro Audience Marketing Manager at Microsoft. He is responsible for relationships with IT Pro Groups and User Groups.

In this interview Thomas gave us some hints about the community involvement for the year ahead. Microsoft Technical Communities will officially be launched next fiscal year (next month). Services include helping user groups with speakers, funding, and training. It is also clear that Microsoft is engaging groups in many other markets besides the “small and medium” market we know so well.

If you listen carefully, you’ll hear a very big hint about funding for groups and product launches. For more information, see the new site at www.technicalcommunities.com (content will be up once the program is officially announced).

Download the Interview with Thomas Dawkins (Time 4:41)

 

🙂

Jul 18, 2012
This article was originally posted June 15, 2012 on Cloud Services Roundtable.

Len DiCostanzo Reports on Autotask Community Live 2012

 

June 2012 – Orlando, FL – A buncha people gathered in Orlando for the Autotask Community Live conference. This is, of course, a very product-specific conference. Many of the panels were run by users. The coolest thing about that is that 83% of the attendees were first-time attendees, so they were eager to find out how others are using the tool.

 

We had a great time learning about what’s new with Autotask and what’s planned for the year ahead. I interviewed Len DiCostanzo, Senior Vice President, Community and Business Development for Autotask. Obviously, Len was super-busy. So we were lucky to grab a few minutes.

Len gave me some great information, including that 83% stat above. Over 90 sessions, more than 70 run by customers. You can tell from this interview that he is very jazzed about the entire event and enjoyed it like the rest of us. For more information on Autotask, please visitwww.autotask.com.

Download the Interview with Len DiCostanzo (Time 3:53)

 

🙂

Jul 18, 2012
This article was originally posted March 19, 2012 on Cloud Services Roundtable.

This program was recorded and is posted here.

 

Robin Talks About What’s Next, Cloud and BDR Promotions, Perennial Campaigns, and More

I had a nice chat with Robin Robins this morning. For those of you unfamiliar with Robin, she’s the genius behind the Managed Services Blueprint, as well as marketing programs geared toward cloud integration, managed services, and BDRs.

I always like catching up with Robin because she’s full of energy and ideas – but totally focused on the big picture. She just finished a roadshow with Axcient and HP, hitting five major cities. She talks about some of the discussions and lessons learned there. We also touched on Robin’s annual Bootcamp in Nashville, which is totally sold out.

Finally, we talked a little about marketing strategies that will work going forward. I asked her about the effectiveness of Facebook and LinkedIn for most MSPs. She gave some nice insights about that, and also about long-term strategies for success. One key lesson is to adopt campaigns you can use over and over again. Despite what you might think, repeating a successful campaign can bring you a great deal of success.

Check out the whole interview here. (Free to subscribers.)

You can find out more about Robin and the Managed Services Blueprint at: ManagedServicesBlueprint.com.

🙂

Jul 18, 2012

This article was originally posted March 4, 2012 on Cloud Services Roundtable.

Greg Starks from HP Gives a Great Intro to iQuote

 

What do you need from HP?

What have you always needed from HP?

A “Configuration” Quoting Tool!

Well, in this member podcast, Greg Starks from HP shows us the great stuff you can do with HP’s new iQuote tool.

There are three ways to use the tool . . . including using their API to integrate it right into your company web site.

 

Member Download:

Interview with Greg Starks, March 2012

Links Mentioned in, or related to this podcast:

– HPiquote.net

– HP’s press release was in June when the first US distributor turned on iQuote:http://www.hp.com/hpinfo/newsroom/press/2011/110628a.html?mtxs=rss-corp-news

– Here is the blog announcement Greg did Feb 13 to introduce HP iQuote Universal:http://h30507.www3.hp.com/t5/Coffee-Coaching-HP-and-Microsoft/Announcing-HP-iQuote-Universal/ba-p/107019  (Note: There are now 16 countries using iQuote.)

– The general info/landing page for iQuote is: http://hp.com/go/iquote.

🙂

Jul 18, 2012
This article was originally posted March 3, 2012 on Cloud Services Roundtable.
Member Podcasts from MVP Nation – Part 1

I ran into Arnie Mondloch and Dave Sobel in Redmond this week. I was there for the MVP Nation show. Arnie’s in charge of Windows Evangelization program worldwide and has some great information on how partners can get involved in the development of Apps, Apps, Apps for the new Windows 8 and Windows 8 Metro platform.

The official title of his group is the Worldwide Platform Evangelism Group. Two products Arnie mentions in this interview are:

– Microsoft Platform Ready –http://www.microsoftplatformready.com

Microsoft Action Pack for Development & Design – https://partner.microsoft.com/US/40171463

Note: Arnie is also a Gonzaga University grad! Go Bulldogs!

Member Download:

 

Interview with Arnie Mondloch March 2, 2012

 


 

– – – – –

Dave Sobel is the new Partner interface for Level Platforms. He has some very cool things going on, including an offer to engage with the existing SMB and SBS user groups all over the world. I caught up with Dave in the hallway and he brought me up to speed on what Level Platforms is doing on the partner and user group front.

Member Download:

 

Interview with Dave Sobel March 2, 2012

 

🙂

Jul 18, 2012
This article was originally posted February 22, 2012 on Cloud Services Roundtable.

This program was recorded and is posted here.

 

Jerry Koutavas / ASCII Updates

I caught up with Jerry K from The ASCII group to talk about ASCII Success Summits for 2012, the ASCII Cup, and more. Find out how to contact Jerry for a free pass to one of the ASCII Success Summits.

 

Links mentioned in this podcast:

www.asciievents.com

– Follow the ASCII Cup at

http://www.tripline.net/trip/Where_is_the_ASCII_Cup_-50552312153010049976FED79C206258

 

This program was recorded and is posted here.

🙂

Jul 18, 2012
This article was originally posted January 19, 2012 on Cloud Services Roundtable
This program was recorded and is posted here.

 

Dave Sobel Joins Level Platforms

Podcast posted – A free-flowing discussion with Dave Sobel.

 

I caught up with Dave this week while he is in London, in a sweet little flat he rents by the week. As you may know, Dave has been a powerful member of the SMB community for some time. He has been a leader in the Microsoft MVP space, in the virtualization and cloud computing world, in HTG, and in the community at large.

Dave recently sold his managed service business and accepted a job with Level Platforms

 

https://www.facebook.com/djdave

https://twitter.com/#!/djdaveet

http://www.smbbooks.com/products/mssob01.htm

 

The book is Virtualization Defined – Now only $39.95

The DVD set is Designing, Implementing and Making Money with Virtual Environments – Now only $49.95

. . .

Members download the podcast now.

 

🙂

Jul 18, 2012
This article was originally posted January 10, 2012 on Cloud Services Roundtable

Interview: Joyce Blonskij – Own the Clouds: The First Guide To Investing In Cloud Computing Companies

I had a great interview with Joyce Blonskij, author of Own the Clouds – The First Guide To Investing In Cloud Computing Companies. This book will be released on January 31st, 2012. For more information on the big “Virtual Launch Party” and a bunch of free give-aways, see http://owntheclouds.com/.

Joyce’s book is a great introduction to stock market investing generally, but her focus is specifically on Cloud and Internet companies. The book provides a four-layer view of investing, starting with the highest level “clouds” – The most visible companies. The second layer addresses the small companies that are flying under the radar. The third layer is the middle management view of investing. And the fourth layer covers low-level “technical” investment techniques.

The book will be only $24.95, and that prices includes a number of give-aways you can find out about at see http://owntheclouds.com/.

Joyce will be donating all proceeds from this book to charities, including Kiwanis House.http://www.kiwanisfamilyhouse.org/

Members can download this recording right now and get the year started off right with an introduction to investing. It’s particularly cool to have such a great guide with a hook into our area of expertise. Check it out today.

Download the podcast here.

🙂

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