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SMB Community Podcast by Karl W. Palachuk

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Nov 26, 2012

AVG Announces Cloud Care

As I was wandering the floor at IT Nation, Jessica Turner from AVG stopped me to give me some information about the new AVG program: Cloud Care.

Then Austen Clark wandered up to hand me to AVG marketing goodies. I assumed he was an AVG employee, but he’s a very happy client of theirs and volunteered to hand things out. So I snapped this picture:


Jessica agreed to an interview. She brought me up to speed on the new AVG program and the revenue opportunities for MSPs. This service is provided on an as-needed basis with month-to-month payments. Includes anti-virus, content filtering, and remote IT services. We also went into deployment options, installation, their dashboard, how new users are added to the system, and more.


Download the Interview with Jessica Turner from AVG.
For more information on AVG Cloud Care, visit
For more information on IT Nation, visit

For more information on ConnectWise, visit



Side story: Jessica has a great sense of humor.

When I interview people, I take a picture of their badge so I get the name right, like this:


I asked Jessica if I could take a picture of her badge. She said yes. And as I focusing in I heard her say “Uh. I’m up here.”

I'm up here!

I’m up here!