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SMB Community Podcast by James Kernan


Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

May 11, 2023

Today, our host congregate from their hotel rooms. 

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Segment One: 5 Minutes with a Smart Person - Larry Mandelberg

We speak with Larry Mandelberg.

Larry is an effective catalyst for change who achieved new levels of efficacy and growth for businesses in industries as diverse as software, automotive, education and agriculture.

If change is causing your staff grief, frustration, baldness, or acne, I can help. After all, nobody likes change done unto them. Everybody likes change they do unto others, and I know how to flip that script.

This class provides proprietary content from Larry Mandelberg, a non-recovering, 5th generation serial entrepreneur who’s owned 13+ businesses. He has launched four start-ups, led a merger, and performed a successful turnaround. A prolific writer, Larry has published more than 80 columns. His first book, Businesses Don’t Fail, They Commit Suicide is scheduled for release in early 2023. A sought-after speaker, he has delivered more than 60 business-changing keynotes and workshops. 

Mr. Mandelberg is a student of organizational lifecycles and has developed a system to help business owners create sustainable growth. He has been a guest on television and radio programs talking about business and entrepreneurship. Through his consulting practice he provides leadership development, executive coaching, ethics training and strategic planning to mid-sized organizations and their Boards.

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Segment Two: MSP Question of the Week
 
All things MSP group owner, Eric Anthony, asked his question of the day, "Do you use SLA’s?"

He got zip, zero, nada responses to his post. And he asks why that is. 
So we ask, does anyone care about SLA from an MSP?

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Segment One: 5 Minutes with a Smart Person - Larry Mandelberg

We speak with Larry Mandelberg.

Larry is an effective catalyst for change who achieved new levels of efficacy and growth for businesses in industries as diverse as software, automotive, education and agriculture.

If change is causing your staff grief, frustration, baldness, or acne, I can help. After all, nobody likes change done unto them. Everybody likes change they do unto others, and I know how to flip that script.

This class provides proprietary content from Larry Mandelberg, a non-recovering, 5th generation serial entrepreneur who’s owned 13+ businesses. He has launched four start-ups, led a merger, and performed a successful turnaround. A prolific writer, Larry has published more than 80 columns. His first book, Businesses Don’t Fail, They Commit Suicide is scheduled for release in early 2023. A sought-after speaker, he has delivered more than 60 business-changing keynotes and workshops. 

Mr. Mandelberg is a student of organizational lifecycles and has developed a system to help business owners create sustainable growth. He has been a guest on television and radio programs talking about business and entrepreneurship. Through his consulting practice he provides leadership development, executive coaching, ethics training and strategic planning to mid-sized organizations and their Boards.

---

Segment Two: MSP Question of the Week
 
All things MSP group owner, Eric Anthony, asked his question of the day, "Do you use SLA’s?"

He got zip, zero, nada responses to his post. And he asks why that is. 
So we ask, does anyone care about SLA from an MSP?

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Segment Three: Are Indirect Career Paths Possible Today?

There once was a time where you could train to be a psychology and end up working as IT service provider.

But, now that these pathways have matured and standards raised, is the impossible still possible?

Also an update on our ChannelPartners adventures. 

As heard in the vendor hall…"We’re the easiest security solution!" 

…from every security solution. Is the easiest solution the best solution? What happened to expertise?

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