Oct 31, 2019
I interviewed Ahin Thomas, Vice President of Backblaze. He describes himself as "A former bartender, songwriter and hand model."
Ahin previously worked as director of eCommerce at Sears Holdings, was the co-founder and CEO of Vintners' Alliance, and was the head of marketing for Symphony Commerce.
In this interview,...
Oct 24, 2019
I caught up with Chris Wiser last week and grilled him on some of the secrets of creating a million dollar business.
The number one need in this industry is sales, and all the elements that lead to that (leads, prospects, appointments). But, as Chris says, even if MSPs get those opportunities, they can't close "without...
Oct 17, 2019
I interviewed Keith Gillette, founder of TaskTrain, a new documentation tool for checklists and procedures. He describes TaskTrain as "A practical tool to scale your business by eliminating avoidable errors & increasing operational efficiency.
Keith Gillette is a "process pragmatist" and Founder/CEO of TaskTrain, a...
Oct 13, 2019
I had a great chat with my old friend Nigel Moore from Australia about his new book, Package Price Profit.
(You can buy it on Amazon in paperback or Kindle edition.)
This book is a great overview of pricing and bundling options in the IT service industry. I particularly love his analogy about so-called All You...
Oct 10, 2019
I had a great chat with my old friend Nigel Moore from Australia about his new book, Package Price Profit.
(You can buy it on Amazon in paperback or Kindle edition.)
This book is a great overview of pricing and bundling options in the IT service industry. I particularly love his analogy about so-called All You Can Eat:...