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SMB Community Podcast by James Kernan

Focused 100% on IT Service Providers and SMB IT Consultants. The SMB Community Podcast is produced by Karl W. Palachuk and the Small Biz Thoughts Technology Community. Dedicated to the success of every IT professional. Episodes drop every Thursday. Hosts include Karl W. Palachuk, Amy Babinchak, and James Kernan.

Oct 4, 2018

This SMB Community Podcast features my brother Manuel, discussing his new Agile Service Delivery philosophy and training.

Basically, Agile Service Delivery applies the principles of “agile” to the industry of managed services. As Manuel says, we stop managing people and start managing the work.

One of the big...